These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in Denver, CO
I cannot in good faith recommend Governor's Park Dental Group. I'll start with the good: arranging an appointment was easy and service provided was acceptable. Now, the billing. Although the office confirms they take Cigna, be aware and watch out for billing. I went once for a standard cleaning (that is part of the benefit of paying for dental insurance - two free cleanings a year) and although I already researched the practice on Cigna, I get billed by this odd LLC - that is not in network and therefore incurs out of network cost, despite being the exact same address as Governor's Park Dental. I have to call insurance and the office, and they waive the cost - saying the dentist I saw was new the practice and hadn't been on their plan - just a one-off happenstance. Ok, fine. I go for my second visit, basic cleaning, get billed fine this time. So, I recommend my husband go there - see latest charge; the office did the same thing, and it's billed under the weird LLC. Additionally, the cost listed is for a full-mouth x-ray that my husband received and wasn't told there might be a cost because it's more than standard bite-wings. So, the full mouth x-ray isn't covered 100%, we weren't told about it, and then since it's billed out of network, there is a deductible on top of that. In one of my calls to the office, I asked why a full mouth x-ray was done and we weren't told it might not be covered and was told "this is done for all new patients", to which my response was "I just started coming there recently and didn't have the same procedure completed?" to which I got "Well, I can't speak on that". It only took me 2-3 calls each to the office and insurance to understand all of this and get it straightened out, which I finally have done. Going to the dentist should be pretty straightforward and shouldn't require all of this back and forth, and not knowing what you might be billed for. On Cigna's site they have reviews, and you can see the dentist I saw has a very low rating on prices (so does the other dentist in the practice on Cigna), to me, indicates this is not their first issue..
I am beside myself about how this can even happen and the lack of professionalism in how this mistake was handled. I made an appointment with Paloma Dental for a check-up and cleaning about a month ago. Because so many people are trying get dental care they've put off during the height of the pandemic, I was really struggling to find a dentist that had available appointments within a reasonable time frame. Most of them were saying I would need to wait 6-8 weeks. I gave the receptionist at Paloma my insurance information and she informed me that my plan is within network. Today, about two hours before the appointment I am informed that I am out of network, and my out-of-pocket cost would be over $350. The person texting me, Lindsay, was pretty much shifting the blame and saying she is just the person that verifies benefits and implied I should be grateful she informed me before I came in for the appointment. Now I have to find another dentist and probably have to wait another 6 to 8 weeks when had I been given correct information, all of this could have been avoided in the first place. This is costing me so much in time and health, and it was just an "honest mistake" to them. They took absolutely no responsibility and left me hanging, fully acknowledging how difficult it is to get dental care right now. They didn't offer any discount on the out-of-pocket cost or anything to try to rectify their mistake. This is ridiculously irresponsible for a health care provider, and the way it was handled was such a slap in the face. I hope they address this and make sure it never happens again..
Dr. Saha is a very gifted, professional, intelligent, and wonderful dentist... He is also something that you cannot learn in school.. he is a very KIND man. His staff and reception women are equally so. I would highly recommend him. Many thanks....
Dr. Klekamp and his team of professionals make going to the easy. All are attentive, friendly, caring and genuine. Hughly recommend..
Dr Klekamp is awesome. His staff is welcoming and trustworthy. I would send friends and family to this practice without hesitation and am certain that they would receive excellent care. 100% five star.