J Russell Cain DDS

Absolutely atrocious service and staff. I got braces with this dentist and wore a retainer for four years. When I lost the retainer, she pushed me to get braces again even though all she had to do was remake my retainer from my old mold. After asking the dentist for my original mold repeatedly I was given multiple excuses of how they can't find it and that it's hard to find and that it's broken without giving me a straight answer. The staff is appallingly rude and stopped picking up my calls. On one occasion I called and was sent to voicemail, after which I called her a few seconds later from a different phone and she answered immediately. After being loyal to this dentist for almost 10 years this treatment is disgusting. The office is extremely crusty and the equipment is rusty and outdated. I HIGHLY suggest taking your money and business elsewhere to a dentist that has clean equipment and a competent staff.