by byron jackson,jr on September 17, 2016
The service here is not top notch. I heard good and bad about this and didnt know what to expect. When i first get in the hospital usually the nurse demonstrate how nurse call button work. She showed me the button and left. I tried it out later and it wasnt working. I had to leave my bed twice to ask about a new button before something was done. Then the guy next to me was bleeding because stitches broke. He called twice and nobody came. I walked outside to see what the hold up is and i see nurse with no sense of urgency walking toward the room after 5 mins has passed. He just got out of surgery and back. Then i asked for water cause im light headed and really weak when i walk. Eventually i just walked to nurse counter and asked where the water was so i could do it sense they couldnt after i asked twice. They were happy to tell me where to go so they continue to be lazy and sit on there butts. Then my mother and two sisters was on the way so i asked for one more chair. Why it took me asking 3 times then having to go to nurse desk and ask where they keep extra chairs my self for them to finally get one and me complaining abiut their customer service. Then i guess they had no rooms available so they did the guy x ray in the same room i was sharing with someone else and the doctor just placed a lead apron on bed and said im about to do a x-ray put this on. Didnt even wait or ask if i had it on before she walked of and just did the x-ray immediately after. Im just shocked. They have smart doctors and the facility to do alot but they lack care for patients, customer service, and passion about what they do.