Had to go in for a Root canal. They Had me in within a week of my inicial call. The office was more like a Spa Visit , than going to the dentist. Staff is kind and gentle On the gums. Defintely will be going back for many years to come .
Had to go in for a Root canal. They Had me in within a week of my inicial call. The office was more like a Spa Visit , than going to the dentist. Staff is kind and gentle On the gums. Defintely will be going back for many years to come .
The best dentist and staff ! Wouldn't go anywhere else.
Don't leave Apopka. Thanks for your services for the last 10 years, and your professionalism, staff and your location.
Can't actually say I love going to the dentist..lol but I do look forward to getting my teeth cleaned and do not fear going to the dentist anymore! Best staff hands down Darren and Abby are awesome!!
Love the staff and experience. I would recommend to anyone!
What an amazing time I had today getting my teeth cleaned by Darren. He made me laugh so much. He was incredibly fun, professional, and very knowledgeable as to what is best for me and my teeth. Today is my birthday and he even sang happy birthday to me and gave me a Yankee candle to blow out. It was a very nice personal touch along with incredible professional attention. He deserves a huge raise & bonus! Thanks Sabrina
Great experience from the moment you walk in the door to walking out. Dr. and staff are very skilled and organized.
Dr Petrilli has been my dentist for about 8 years. He has filled teeth, done root canals, replaced many OLD caps and gave me a great new smile in the process. He is caring, kind and very good at what he does. I have had lousy teeth my whole life and I've seen some very good dentists. Dr Petrilli is the very best and all of the work he has done on me has been virtually pain free. His office apparently follows his lead because they are good at what they do. The front desk, Abby, keeps everything under control and does all she can do to make a visit to the dentist a pleasure and she does it with a smile. If I was asked to rate Dr Petrilli's office on a scale of 1-10 they'd get a 20 from me.
Dr Darren explain everything you need to know. Good atmosphere from the receptionist to the doctor. Feels welcomed. A+.
Excelent dentist !! I recommend him to everyone. Great customer service and a very cozy office.
Dental health is priceless. Dr. Petrilli and his staff live up to their mission statement: " Providing Extraordinary Care For Extraordinary Patients". You feel special from the minute you walk in into their office and under their care. I recently moved to Orlando and tried another dentist but was totally unhappy with the conditions of the office and staff. Dr. Petrilli was highly recommended by a family member and I had to travel to be under his care. Well worth the travel. Dr. Petrilli's very knowledgeable, caring, and professional, as is his staff. Bravo, Dr. Petrilli! you're a winner in my eyes.
Had a broken tooth prepared for a crown so I now have a temporary crown until the permanent one is made. That was yesterday and today my mouth feels completely normal even with the temporary crown. Great job Dr. Petrilli and staff.
Awesome team! Dr. Petrilli and his team demonstrate top notch customer service!
Love love love this dentist. Very honest and matter of fact. I'm new to the area and went to him for a second opinion, all I can say if he ever leaves the area I will follow.
I found Dr. Petrill's dental practice to be very relaxing, professional and not at all like going to the typical dentist. He has all the state of the art technology used in dentistry, he's very knowledgeable and courteous and I loved the decor and lightening. Dr. Petrilli is a top notch dentist who cares about his patient's and you will not be disappointed.
If you are looking for a dentist for adults, I would recommend him. I do not think he does kids.
I had my first visit yesterday, and it was a pleasant experience. Everyone was very nice and professional!
I have been dentist phobic for years. I am so happy I came into your office. I am actually excited about the coming in for my visits! Thanks to everyone in the office for being patient and delivering terrific care.
I always feel comfortable when I'm with Dr.Petrilli and his staff. Since I'm a wimp when it comes to needles, Dr.Petrilli takes his time sneaking it in. I always feel at ease. Best dentist in my life!
I really had a wonderful experience at your office today! I am so thankful. :))))
A phenominal dentist who is exacting and proides superior service. I am grateful to be fortunate enough to be a patient. Dr. Petrilli and staff are genuine and caring.
The best Dentist and Staff! I highly recommend Dr. Pettrilli to all my friends.
Prompt service,Pleasant staff,very professional, a very clean office and as good as it gets at a dentist
Dr. Petrilli is so patient ! I can not say thank you enough to how wonderful he has been with my care ! If something feels a little off with my bridge .... He adjusts same and I am so appreciative to be his patient ! And his staff rocks !!! I wish I could give more than five stars!
Let you feel at home.
I don't know how these guys manage to make a dental appointment become a pleasant experience ... but, they do! Thanks to Dr. Petrilli, Bernie, and front desk staff. I appreciate your "over the top" patient care!
after arriving for my appointment I was surprised at the office motif where it was not the usual dentist office environment. The atmosphere was tranquil and very inviting. My interaction with Dr. Petrilli, medical and office staff was professional, efficient and most courteous. This first visit convinced me that I found the right organization for my dentistry needs. Thank you again for your patience and professionalism. JGA
Friendly, gentle, welcoming staff
Didn't see Dr. Petrilli this trip, but the staff was very nice. Very happy with the office. One thing I like is if you have an appointment there is no long wait.
Was taken back as soon as i arrived. Service was prompt and professional.
Very good service, I recommend them all the time
Outstanding service, very efficient, painless, and outstanding customer service. Also very clean , I recommend Dr, Petrilli, to my friends every chance I get
Very nice and quick.
I really appreciate that you guys coordinated my endodontist appointment so that I could immediately follow up with Dr. Petrilli. I had some major dental work done today ... quickly and painlessly!!! You guys are awesome. No wonder you were again voted as "Best Dentist in Apopka".
I always feel I have a very thorough visit. Also everyone Is friendly and very helpful
Dr. Petrilli and his staff are always professional, courteous and friendly. The office is always clean and organized. I highly recommend Dr. Petrilli for all your dental needs.
Very pleasant experience.
Bernie does a great job and answers all my questions-she is the best-
Always a very pleasant experience.
Darren is the best. As well as Dr. Petrilli and the staff. Have recommended to others. "Best of Apopka- again!!
always professional & friendly
Today my visit to the Office was for cleaning...Bernie was great...as usual professional, quick and friendly...It was great.
As always, this office proves to be the best dental experience I've ever had.The office runs smoothly and the staff in outstanding (especially the hygienist). I highly recommend them.
Everything was great from the email and text reminder for the appointment to the service.
For a long time I have been hearing from patients of Petrelli how amazing the entire dental experience is here. I even changed my dental plan just to be a patient of his. I was not disappointed. The people in this office make it what it is. I have never been more welcomed or informed. Believe the hype. It’s amazing.
In and out quickly, but took her time cleaning my teeth! Always a great experience at this dentist office!
This latest check-up at Dr, Petrilli's office was my usual experience -- warm, friendly people and excellent, attentive dental care.
Very professional, on time and no discomfort - cannot ask for anything more.
Professional, friendly, and knowledgeable!! Awesome group of people!!!
Dr. Petrilli and his staff are excellent, friendly and caring.
I wish I had found Dr Petrilli and his staff 70 years ago. Very good service, friendly, helpful group of people. Best of the best. I very highly recommend.
Staff is always professional. I appreciate the effort to avoid delays and keeping as close to the scheduled appointment time as possible, acknowledging that my time is important.
Professional but not formal
New to the area and coming from a fantastic dentist, I was nervous trying someone new. But the staff was professional and friendly. My first appt was with The dentist. Friendly and professional. My cleaning was done a week later. The hygienist was friendly and got the job done quickly. I think I found my new dentist. And will recommend the office to others who are looking for a dentist.
Exceptional service that starts at the front of the office. Abby and Becca are a super team, they work the patient in the schedule in dire needs and are very informative and professional,friendly. The rest of the staff is awesome as well and professional, friendly. The Doc, what can I say. Very professional, easy going, gentle on the procedures, funny and in a very relaxing atmosphere.
Having a Great staff is a must and Dr. Petrilli has one!
First time in and the appointment was on time and zero wait time for Dr. Petrilli. He was quick with the appraisal of the tooth in question and has me set up wo get it taken care of. We are new to the area and look forward to finding a home dentistry office. It was a good experience.
Lost a crown overnight, prompt reply to my voicemail in the morning and a same day appointment. To the rescue!
very happy with my treatment, every one was so nice and helpful. I would be happy to recommend your office !!!
I like the environment...Friendly and professional staffs...I was very pleased with the service...Excellent!
I can't say enough good things about the service and treatment I've received each time I've visited Dr. Petrilli's office. He and his staff are wonderful! When I first went there, I needed some extensive dental work. Abby was most helpful in setting up my appointment with an endodontist, and assisting in setting up my Care Credit account for financing. The office has a homy atmosphere, and patients are made to feel welcome and comfortable. Dr. Petrilli's staff are well-trained and professional, and patients are made to feel special.
My experience was pleasant, fast and thorough. I actually enjoyed going to dentist.
The hygenstist is so friendly
The staff and Dr. Petrilli were so friendly and nice.
Dr. Petrilli and his staff are excellent, committed to providing top-quality care. Glad we have his office in Apopka.
Dr. Petrelli did a good job of making me feel as comfortable as possible with the work he had to do. Thank you and staff for being friendly, professional and helpful.
Good front office - friendly and helpful. Didn't feel like the dentist was on a time schedule with minimal minutes to spend with me and to hear what I was saying. Good technical support and follow up. Looking forward to working with the entire crew!
Dr. Petrilli makes me feel welcome & comfortable. Knowing I get the best treatment possible from Dr. Petrilli & his Staff. Making sure my issues are completed with the best service. Abby & Becca treat me as Family. Great customer Service. Like the idea I always have the same Hygeniest at cleaning time -- Darren is the Greatest! Never been rushed, Office Staff takes time for me, making me feel special -- THANK YOU
Technician was friendly, made me feel at ease, and was very informative. His detailed instruction was interesting and kept me distracted from the work being performed. The cleaning was great; and best of all, painless. Thank you for a good experience.
I could not be more pleased!
The appointment time was honored. Staff is friendly, professional, and competent.
Window to the reception desk was closed and so uninviting. I almost turned around and left. No bell, no way to get any attention except knock on glass. So non traditional. Throw back to the 1950's when everything was a secret... What do you have to be secret about? Your a dentist who treats people and you are suppose to make us all comfortable.Being in any dental chair makes me apprehensive. Once I met the girls I relaxed a little but was still apprehensive. The Cigna info I was given was ok but it was misleading on line. It showed the price patient would have to pay was half the normal price (for crowns). So truth in advertising was truely not there. As for your costs, you are higher than your competitors. Can you explain why that is. I was comfortable with Dr. Petrilli.. he is who I want as my dentist, I'm glad to have him.
Outstanding customer engagement and attention to details makes us feel special.
Appointments are always taken on time. The office staff is organized and always helpful when needed. My appointment was for a routine cleaning by Darren, whose manner is always friendly and professional. He always remembers to have my favorite TV station on before I enter the room.
The same as always GREAT.
Very friendly atmosphere. Clean office. Prompt service. Very thorough. Everything explained in a kind and courteous manner.
I never have a hard time getting the right appointment time.
It was a great experience
Wonderful people! Great service!
I know this sounds bizarre, I have never said this before about going to the dentist, but the cleaning day at the dentist, for me, has become a relaxing time! Like a day at the Spa. It feels so nice having your teeth cleaned. As a homeschool mom, it gives me a bit of a break( always nice).The staff at the desk and the dental hygienist are both kind and knowledgeable too. I would definitely recommend this office to friends
Thank you sooooo much for fitting me into a busy schedule. My broken front tooth would have looked awful for my few days out of town. Sure appreciate how quick and efficient my appointment went.
Pleasant experience, unlike many Dentist office visits.
Enviroment, Ivy and the staff is what make this place heaven..
Awesome dentist, very calm and makes, me at ease. He does crowns painlessly, and fillings, too. Dental hygenists are terrific. The office is decorated very nice.
The color match on my front tooth crown makes me less than happy considering the costs involved. The lab had used too much blue on the second match, and the third match - I never got to see the color after that one. The lab tech packed it up to go to Dr. Petrilli, who said it was an excellent match. Pictures show it to be darker than my regular teeth, with the blue still showing through.
Dr Petrilli has given my son & I superlative dental services over the years. I especially like oral sedation when I'm having several hours of work done. Abbey & staff are fabulous. I can tell them anything & they endeavor to help me. When no family members were available to take me home, one of the staff drove me home. I appreciate dr. P & his office staff for suburb dental services. H
The staff are always so very professional and personable. Always a five star experience and I have never liked dental appointments. For the most uncomfortable procedures they seem to try to finish quickly as to not cause you any more discomfort than necessary even when you refuse local anesthetics as I sometimes have.
Had my teeth cleaned ,didn't have to wait and everything painless and professional and a good job done as usual.
Always have a great experience when visiting the office for regular cleanings or any extra work needed on my teeth.
The room was ready exactly at my appointment time. He is a very good dentist and very gentle. I had a filling. No discomfort what so ever
All personnel were highly professional, polite, and efficient !!!!
Dr. Petrilli and his wonderful team have consistently given me the best dental experience I have ever had. Special consideration to Bernie, a wonderful, friendly, and efficient hygienist. I would totally recommend them all to anyone who is in need of excellent dental care.
Thought I was in serious trouble with my teeth since it had been a while since last visit but they assured me everything was okay. I feel very comfortable there also. The staff did not rush me and made me feel I could take my time with anything I needed to ask. I and my husband have made this dental firm our place to go regarding our teeth without having to worry or stress about our teeth!
I love this place! Not only do they treat you amazing, but they also remember you and previous conversations. I love how I can go into this office and feel welcomed and cared for.
Always a pleasure visiting your office. Entire staff is always friendly and professional. I will continue to recommend your office to others.
By far the best staff I've ever encountered in any doctor/dentist office. The skill and work done by the medical staff is also excellent.
Very good and thorough cleaning was done yesterday. I believe a discount should be given to customers who do not have or use insurance. Prices go up --this time almost 10%
I discovered Dr. Petrilli after I retired and had to change my dental plan. I took my 85 year old mother to him for extensive dental work. She was in the later stages of dementia and I was concerned about her reaction to having the work done. Dr. Petrilli and his wonderful staff were compassionate and patient with her over several appointments. I was so grateful, and would recommend this dental practice without reservation.
Dr Petrilli and his staff are outstanding! Efficient - got right in on time. Effective - accurately diagnosed my dental problems and outlined a plan to achieve success. Timely - scheduled my follow up appointments right away. As a long time resident of Apopka I've visited several other local Dentists and Dr Petrilli and his staff are heads and shoulders above all the rest!
Darren did an excellent job. He helped ease my medical anxiety. He also educated me about taking care of my teeth and not just what one should do but also the WHY. I was super pleased!
My wife and I were both served in a timely manner. Our hygenists were both very polite and efficient. Thank you for good service!
Hey, it's always great at Dr. Petrilli's office. Fast in and out and very efficient. Nice people, too.
Great experience as all ways. He has been my dentist for the last few years.
I had only a very short wait to before I was in the chair. Bernie, the hygienist who almost always cleans my teeth and does the x-rays, was, as always, lighthearted, charming, and informative throughout my visit. I saw Dr. Petrilli briefly, since I have no big problems with my teeth, probably because I've received such good care from him and his staff for several years now.
Every thing was normal. By that I mean the appointment was on time,the personnel were pleasant,professional and competent.
Nice Office Space!!! I felt at home, Ease with the X-Rays, wonderful and professional impression of Dr. Petrilli, and can't say enough about the amazing staff. So good!!! looking forward to many years with them.
Service was great and my hygienist was awesome.
MY experience was terrific. Darren was most professional, courteous, and adroit at his profession. A great experience.
I had my teeth cleaned with Bernie. She is such a wonderful dental hygienist. She is kind and a cheerful person. I can tell she likes working in Dr. Petrilli's office. I feel confident with her working on my teeth. She makes me feel comfortable when I am there and she does a nice job on my teeth. I was comfortable during the cleaning and experienced no pain what-so-ever.
Experience was fine , just trying to figure out how I can afford this work. Someway need to cut some of the amount off and have a decent payment plan. Thankl you.
I've been going to dentists for 69 years. Dr. Petrilli and his staff are the BEST!
Dr. Petrilli and his staff were incredibly professional and courteous. I really don't like going to the dentist, but this was a totally different experience. Dr. Petrilli a lot of time with me, explaining his diagnosis, and the procedure he was recommending for me. He is clearly the most experienced, knowledgeable, and skillful dentist I have ever been to. I'm recommending him to all of my friends and family.
The one thing I really like is that Dr Petrilli does NOT make you feel uncomfortable , no matter your teeth situation.
The staff is always so friendly, professional and personable. Hands down the best dental place I've been to.
Darren is Great!!!! He is always friendly and courteous. Darren takes his time with my cleaning and very informative about my oral hygiene. I always look forward to my 6 month follow up. I also love the ambiance of the office always relaxing and cozy.
I am very happy to have found Dr Petrilli & his staff. Although I am on top of my dental hygiene, I dread going to the dentist....and have felt this way since I was a kid that wore braces for 2+ years. That 'dread' has all but disappeared, as the entire staff does their best to make you comfortable. I highly recommend Dr Petrilli!!
Short wait and quick analysis of broken tooth on short notice.
Friendly, excellent trained staff. And Dr. Petrilli as always is very professional.
best dentist ever been to
Dr Petrilli and his staff are the best as far as excellent customer service, cleanliness of the office and the other rooms. Also he especially does excellent work on all dental procedures.
I was disappointed that he will not see the whole family. I was told that i needed a molar root canal and he could not do that either. Referrals start using up all my insurance, i suggest a dentist that is more well rounded.
Dr. Petrilli and his entire staff are all kind and extremely proficient. The office is quiet and pleasant and I would not go anywhere else.
The staff is friendly. The office environment is welcoming. Dr. Petrilli is attentive and explains procedures in laymans terms. A great dental experience.
I went in for an emergency, broken tooth. This was my first visit and I was treated as if I was family. I had concerns that were addressed even better than I could have expected. I would highly recommend Dr. Petrilli and his staff!!
They always been very helpful in taking care of my teeth issues. I have been going to Dr. Petrilli over 14yrs now. The staff is very friendly. I have always had the best experience there. I know they will always give me the best advice for my issues that I had presented to them. Thank you for your good service..
Simply the best staff and practice!
The staff is on point! I no longer dread going to the dentist and actually look forward to my cleanings! For me to say that is HUGE. good job guys!
After years of seeking for a good dentist , I found the right one, thanks Dr Petrelli for ur service
the BEST of all
Front desk staff was just wonderful. Dr. Petrelli is very nice, not very social, but nice and gentle. His assistant was also very nice and she was a little more talkative which was absolutely great!
I'm surprised to see the negative reviews. Both my wife and I have gone to Dr. Petrilli for two years and we think both he and his staff are wonderful. I had a root canal done with him (the second part) and the process was very quick and easy... I had heard horror stories about root canals over the years, but this was done very fast and virtually pain free. It is true that Dr. Petrilli moves briskly, and doesn't waste time on idle chit-chat, but I like that. Frankly the less time I spend in the dental chair, the better. And I couldn't be more pleased with his office staff, including the billing personnel. They were fast, friendly, efficient and showed genuine interest in you as a patient. I mentioned that my wife and I were celebrating our 25th anniversary, and a couple of days later, we got flowers in the mail from his office!I unreservedly endorse Dr. Petrilli and his staff and will recommend them to all my friends.John KirkhamLongwood, FL
I recommend Dr Petrilli to everyone. The hygienist Daniel is awesome!
Much better than my previous dentist that I had gone to for many years very through cleaning and annual check up
Best dentist and staff I've ever had.
Rude front desk staff, lots of fine print forms, and gotcha's posted on the walls. Do yourself a favor and find another dentist. There is good reason for this office to be rated 12th place out of 14 dental offices in Apopka.Ignore the obvious shill reviews. This office should be rated much worse than it is.
A pleasant experience as always.
I was much pleased the very first time I came to you as a patient, hence my recommendation of you to my wife and others. Yesterday's visit was no different and a fitting testimony to your very high level of professional care and courtesy toward your patients.
When I had my baby, the office sent me flowers for congrats! It was totally unexpected! What a warm and friendly practice! I always have a wonderful experience everytime I visit! Definitely recommended!
The first and only Dental Office I ever went to where the staff is helpful with any questions and also gives you options for every procedure. So that you can make an informed decision based on your needs and budget. The Doctor is honest and takes the time to hear your concerns. Thank you
I travel a great deal for work, making appointments is difficult. I needed 2 appointments for different work to be done. They worked to put them together at a convenient time. They make going to 5he dentist much easier.
Dr. Petrlli and his staff are awesome. Treat people kindly and professionally. I see how they have won so many awards. Best Dentist Ever!
Not only is the service always impeccable, they are also very quick. As a working person, it's nice to know I do not have to wait when I arrive on time for the appointment, and that the hygienists are able to complete the appointment in a timely manner. All staff is incredible, always have a great experience here!
I showed up with an emergency and no appointment. Dr. Petrill provided excellent and timely service and the problem was solved in time for me to get to work. Thanks, Doc!
As always outstanding
I've been a patient since day one when Dr. Petrelli opened his practice. I give them 20 stars. They are amazing. Everyone is like family. I especially love Bernie. Ive had numerous procedures. Today was my cleaning. . Keep up the great quality of service.I'm such a coward and have alot of anxiety about getting work done. I no longer have that issue. I would so recommend Dr.Petrelli if you're looking for a new dentist. He and his staff sre the best.
Dr.Petrilli and staff are terrific. They all are professional, warm and caring.
I was very impressed with the entire process..from the time I walked in for my 1st appt. The staff is very friendly and efficient. Dr pitrilli is very impressive..and so is the office staff. I would highly recommend this office.
Never any waiting, kind, courteous, and very friendly staff. I just recommended my friend to Dr. Petrilli's office.
Dr Petrilli's office and staff are excellent. Bernie is the best.
I was seen on time. Everyone was friendly and knowledgeable.
I was very apprehensive about going to a new dentist I had been going to the same dentist for 30 years and he went and retired on me. Your office came highly recommended and I am glad that I decided to go with you. I had my first appointment yesterday and I was very pleased. Your office staff is second to none, they made me feel very comfortable Your hygienist was very competent and I felt like I got a good cleaning and a good examination from you. So I am very glad that I chose your practice.
My crown fell out and I called and within 1 hour, I was setting in the chair getting it taken care of. Great group of professionals
Dr. Petrilli my experience with you and your staff was thorough and made me feel at ease and everyone one was polite see you tomorrow..
From the minute you walk in the doors you get a warm cozy feeling.The office was clean, with a calm ambiance, and beautifully decorated. The staff were very knowledgeable, friendly, couteous,and very professional. I really appreciated the explanations we received before anything was done. My dental assistant took extra time to ensure that I was not in pain during my procedure. My husband and I felt comfortable with everything and everyone we encountered. We will definitely recommend and return to Dr Petrili's office for all our dental care. Thank you
Best dentist, dental hygienist, dental assistants and staff that I have ever had. I have been to a good number of dentist offices over the years and Dr. Petrilli and his staff far surpass any of my previous dental office experiences. Everyone who works there goes over and beyond to make you feel welcome and appreciated. They are thorough, patient, and friendly, as well as professional. I highly recommend them!
Everyone at the office is very friendly and excellent at their jobs.
Bernie my hygienist is great , good cleaning and gentle on my mouth. Dr. Petrilli has always kept my appointments on time and provided expert care.
This was my first dental cleaning with this practice and I was very impressed. The staff is very professional and friendly. As busy as they are I didn't feel rushed. Darren took the time to explain everything that he was doing and why. I actually enjoyed the expierience.
Very friendly and professional
Dr. Petrilli and staff, made me feel very welcomed. Everyone was professional, warm and caring.
Great staff coordinates care. Dr. Petrelli does a great job and he is quick. Does it right the first time.
Doc was very efficient - started before my appointment time and got me out in less than an hour.
I received a temporary crown last Thursday and the appointment went great. I can get a little anxious sometimes, but everything went smooth as usual. I look forward to getting my permanent crown in a couple of weeks.
Office staff was very helpful with setting up the appointment and assisting with getting past X-rays. Had an annual exam and a cleaning. Darren, the dental hygienist, was very thorough and gave clear instructions. Dr. Petrilli was thorough, worked quickly and made recommendations. I felt very comfortable there and felt like I was being well cared for.
Great dentist, great personnel they are tops
A very fine first visit. Great Staff!Jody
Office staff is always friendly and accommodating. Both hygienists I have had have been informative and professional, did a great job. I highly recommend Dr. Petrilli and his staff!
great cleaning and appointment was on time
excellent staff; excellent service.
I'm new in town and I just found this Dentist. One word.. Awesome! Everyone is so polite and friendly. I came to set up my regular cleanings and to get some new dentures made. They are very professional and also make you feel very comfortable while you are there. Would recommend to all my friends.
It is always a pleasure going to see Dr. Petrilli. His staff is really customer service oriented and they treat you like family. They are really professional and take the time out to explain to you what is going on and what the treatment should be to make sure you have a complete understanding of what needs to be taken care of.
Excellent as usual. Very satisfied.
A doctor that explains the best way that is excellent for you.
Waiting time is minimum to none. Dental hygienist, Bernie is excellent. She answered all of my questions, pleasant, & is friendly. In the past I've had such anxiety with dentist office, but I'm so happy with this office. Everyone is professional, the office runs smoothly, & I like the ambience.
Caring, comfortable surroundings with a very competent dentist!
My appointments are always prompt, excellent care, and friendly service.
I can't say enough good things about this office. Bernie is the BEST!!
Best dental service Provided by fantastic staff of professionals. I had a root canal & temp crown, no pain. Your in good hands with these folks.
Bernie did a excellent job cleaning my teeth. She was very thorough and gentle. No pain!! THANKS.
High quality service, friendly and professional. Bernie is very professional and friendly, Abby and Bekah are very friendly.
Dr Petrilli's staff is always a pleasure to deal with. Very informative about my needs, professional and clean, I always leave with a smile !
Quick, painless, and efficient.
Dr. Petrilli and his staff are always friendly and courteous. They value my time and make my visit as quick and painless as possible. I had an old filling replaced and they did great job. I was in and out in 30 minutes.
Very professional and pleasant office to visit for your hygiene and Dental needs.
I came in after an injury, the saw me the same day, Dr Petrilli is awesome and his staff is great!
I was in pain with no appointment and dr Petrilli saw me right away. The staff is always friendly and goes out of their way to help. Best dentist I have ever had.
This is the first dentist & hygienist that make me feel comfortable. Lovely office and staff. Everyone is awesome there.
FIRST TIME THERE EVERYTHING WAS GREAT BUT THE PRICING. THROUGH THE ROOF
This is the best Dentist and staff you could ever wish for.
The staff here is kind of efficient. I was able to get in quickly and my hygienist is nice and friendly. I would recommend this dentist office with the highest regards.
All Personnel were extremely nice. I felt welcome from the moment I walked in.
I've only been a patient for about 9 years, not once have I been disappointed. The Doc is Great and the staff is awesome, very professional and helpful, That's why I've been going there so long. Highly recommended.
Staff are always supportive and professional. Great job!
Very professional atmosphere. I was pleased.
My families' experiences at Dr Petrilli's office is always wonderful! No long waiting, very gentle and efficient... Thank you for continuing what you do for all of us. :)
This was my first time visiting Dr Petrilli, and to say the least, I was very impressed. I would be able to write a short book on what I saw and experienced today, but I don't have the time to do so today ...will later . I also have to mention Becka in this short review ...WOW ...she is extremely on top of things and extremely friendly in doing so. It takes people like Becka to make a practice successful. ...she is nothing less than GREAT !!!! I look forward to seeing her and Dr. Petrilli in the future as I have quite a bit of work that needs to be done ,and will get done . Thanks again for making my day .I left your office with a smile. My wife and daughter now have a new "great" dentist and a simply wonderful staff to go along with it ....thanks again for everything, Don Scherenberg
Always a serene feel when you walk in the door. The staff is always friendly and cater to your needs and sensitive to your reactions in the chair, making the visits the best they can be.
It was great experience. My hygienist was a talker and reviewed flossing, tooth brushes and mouth wash... At first I thought, what a bore! But I learned a lot and am trying to floss everyday ( because he stressed over and over again) how important it is! Thank you for truly caring!!
Had my 6 mo. Cleaning done this am. Dr. PETRILLI and staff is always professional and friendly. I have been a patient for several years now and am very pleased.
I moved away from the area but go back to Dr. Petrilli. Tried 2 other dentists but Dr. Petrilli and the office staff are superior.
Everyone at the office is very professional. I came for a teeth cleaning & was very pleased with the gentleness of the hygienist. He had much information about the way I should floss & take care of my teeth.
I love visiting the dentist at Dr Richard Petrilli's office. My hygienist is great, always fun to talk to and extremely informative. He's more like a friend than a dentist. My dental health has improved greatly due to him. The cleanings are very thorough and it's very comfortable, and you can relax to your favorite tv shows while getting cleaned.
very good service. excellent staff top of the line dental office
Fast and efficient! Thank you.
I am a youthful 70 year old, and I have been seeing Dr. Petrilli for eight years now. I have never received better dental care in my life. First time in my life that I did not dread my dental appointments and my smile never looked better.
Wonderful experience at Dr. Petrilli's Dental Office. No long waiting period ( probably one of the best parts !). Paperwork was minimal required, took me 10 minutes to fill out ( or less) and I was called back within 10 min or less. Very friendly dental assistant. Had multiple x rays done and she was very careful to see that I was comfortable. Dr. Petrilli was then in within 5 minutes of the x rays being done. He was thorough, precise and polite. Very enjoyable experience overall. They take PPO insurance only or cash I'm sure. It was well worth the extra money to bump my insurance plan to a PPO !
Finished another fantastic visit. The staff is friendly and the cleaning was pain free and thorough. Had plenty of time to ask questions and get answers.
Dr.Petrilli and his staff always go beyond what one would expect.
Extremely pleased with dr. Petrelli and his staff. Moved to Apopka in January and so happy I found dr. Petrelli's practice. Very professional and caring. Thank you. Told my sister if she ever changes her dentist that I recommend you.
The staff is very personable and professional.
Staffs is away very nice.
Great staff. Great service. Beautiful office.
Quickly Accommodated need for appt, on time, friendly, professional staff, made sure I was satisfied
Everything was great and staff was very professional.
Just in for the initial x-ray and check up. I am going back for cleaning and other work. Dr. Petrelli and staff were really friendly and professional.
Awesome. Every single staff member that I encountered was professional, polite and efficient.
Wonderful, professional staff, excellent dental cleaning and work done, pleasant surroundings, very friendly atmosphere. Could not ask for more.
Best dectal cleanings I have ever had. After advice from hygienist my gums have gotten so much better, and teeth cleaner.
I just had my teeth cleaned today but as usual, everyone was great, professional and the procedure was painless. All of the staff makes you feel like family. Darren was my tech and I have adopted him as another nephew. If you need a dentist....this is the place to come to.
Today, I received high quality professional service. My Tech was friendly and caring.
Always a very good experience.
I arrived a few minutes early, filled out required forms and saw Dr right on scedule. Dr and office staff were very pleasant and I was at ease from the start. Thanks all. Sharon
I was impressed with the thoroughness of the cleaning. The dental hygienist made certain that I was comfortable and the visit was pain free.
The office staff is the most kind, thoughtful, and helpful I have ever encountered. Dr. Petrilli and his assistants are awesome. They are thorough yet very compassionate to your needs. I am blessed to have found such a wonderful group of professions to return my smile...
Friendly and professional staff. Wonderful experience. Really liked Dr Petrilli.
As usual I did not have to wait at all to be seen. In fact I went in early. Dr. Petrilli and his staff are always professional and informative. I have nothing but great things to say about the office, staff or service.
Excellent communication with the dental procedures.
All staff that I interacted with, were efficient, friendly, & pleasant.
Thank you for making my first dental visit very comfortable.
I had a dental emergency and I got right in and was seen that afternoon. I highly recommend Dr. Petrilli and his staff.
Dr.Petrilli was very kind and professional. Even with my anxiety, he calmed me down and worked with me very kindly during the entire process. I am very happy with the outcome. I still have two more visits to go before I'm finished but I am very confident in my choice to use him as my dentist!
He is very honest and gives u several options so I would highly recommend him and his great staff
Dr. Patrilli and his staff are the best! I've never been happier.
Very friendly, efficient and thorough.
I love the cleaning here They are gentle but effective She keeps me coming back!
Whenever I have to visit Dr.Petrilli's office for any reason, it's always a great experience. He and his staff are very experienced, friendly and professional. They do all they can to make their patients feel welcome and comfortable. The environment is warm and the service is prompt and excellent.
The entire staff was great!
The staff was courteous and friendly as usual. Teeth felt great after the cleaning!
Service was timely and efficient. The hygienist, Darren, was friendly and provided quality exam and cleaning in a timely manner. Cost using the Cigna Dental Savings Plan was very reasonable.
My first office visit with Dr. Pertrilli was good. The appointment went as scheduled and the staff was very friendly. I wish they would have told me ahead of time that I was not due for an appointment yet and I would have scheduled my appointment for a later time. My insurance did not pay for the visit.
Never had contact with the Doctor. Was just there for a cleaning.
Great as always. Thank you.
My appointment went well. I arrived on time and I was attended to within a reasonable time period. Drilling in one's mouth is never pleasant however Dr. Petrilli and staff took measures to make the experience less uncomfortable.
very excellent service, great staff
Was very pleased with my visit. Dr. Petrilli and the entire staff made me feel comfortable and at ease.
Today was the 1st time in many years that I gone to the dentist. The staff, Dr Pretrilli, and Bernie were wonderful. I plan on going to them for many years to come. They all went above and beyond explaining what they were going to do before they did anything. I will always give them a 5 star rating.
What a great staff -- Abby Becca and Darren -- aces in my book.
Darin was very good and provided helpful information
My husband and I have been going to Dr. Petrilli for quite a few years and he and his staff are always very friendly, professional, caring.
Everything war great.
New to the area and Dr. Petrilli's office was recommended ..... I am glad I followed up on the recommendation ,,,, office staff was very professional, friendly, they answered every question I had and explain the upcoming procedures thoroughly... I am very happy I have found them
Outstanding service, friendly and efficient. Everyone in this office is great... I recommend Dr. Petrilli to everyone that asks about a dentist.
My experience was great as always.
Always the best.
Very good experience. I do not dread going to the dentist anymore.
Probably deserve a five star rating, but I like to leave room for improvement.
Awesome as usual!!! Thanks
Excellent as always!!
The staff is always so professional and accommodating.
Not that I enjoy going to the dentist, but you have the most professional staff I've ever worked with. Added to that is your relaxing ambiance. Thank you.
My appt was with Darren, for cleaning. He was friendly, professional, informative and entertaining while he provided me with so much info. He is a great asset to the practice! Connie Butts
Regular tooth cleaning. Have been with Dr. Petrilli now for over 7 years. This is only my 3rd dentist ever & i am 49 years old. Dr. Petrilli is excellent - by far the best dentist i have ever had.
Staff was great! They run on time, you're in & out. I would highly recommend this dentist!
Having my teeth cleaned use to seem to me a waste of time. It's amazing how your views change later in life. What I took for granted years ago - no more! My nice strong teeth have weakened and I can no longer take my teeth for granted. I appreciate the good care I receive in this place and I enjoy walking out with my mouth feeling cared for and really clean. THANKS!
Office staff and office environment very welcoming and highly professional. My appointment was for an initial visit and exam with Dr. Petrilli. I felt comfortable in providing background information and found him to be attentive and very helpful in recommendations in how to proceed.
it was a great experience having two crowns done yesterday. Everyone knows going to the dentist is pretty stressful. Dr Petrelli and his staff do everything in their power to make it as comfortable as possible. Answer all your questions are never in a hurry this is a great practice. If you need adult denistry in the Apopka area looking for a dentist this is the one to go to.
I had the best cleaning! The dental hygienist was wonderful!!
Dentist not very personable, took no time to talk or inter act with me. Did not like all the X-rays that were taken. Good thing I have insurance, which is the reason we had to switch from our dentist and hygienist of many years. Office was clean, front staff nice. Hygienist efficient for cleaning, once again very little interaction. Guess I wasn't there to meet new friends.
When you first walk in, there's nothing to tell you to sign in and they have these thick glass windows you can't see through so it's not very welcoming. I'd been overseas for many years so I didn't know to sign in first and the receptionist didn't know I got there early (she didn't even know I was there at all until she finally opened the windows... shouldn't they have a bell or something to let them know when someone walks in?). The dentist did his exam but it was weird because he didn't talk to me at all besides when I said hi. He didn't tell me whether I had any cavities or anything. Literally he just spoke to his assistant in code for my fillings and gum pocket sizes. I had to ask the hygienist about whether I had any cavities, the results of the exam, etc. Then one of the ladies at the front desk tried to hard sell me on re-cementing a crown. If she had just been friendly and answered my questions politely instead of trying to force me (of course I wanted to see my out-of-pocket costs beforehand), I would've agreed but her bad attitude made me refuse. The hygienist was very nice and did a fantastic job. The other front desk lady at the end was nice but the one sitting close to the glass windows really needs some improvement and the dentist should actually talk to patients especially new ones (never had a dentist not talk to me at all like that... so strange). I don't think I'll go back here.
Dr. Patrilli and his staff are very qualified and courteous to his clients. I am very grateful to have found this practice and look forward to seeing them for my dental care for many years!
excellent service: friendly, on time, efficient, and keeps patient informed about procedures during performance.
Great dental care and reasonable cost.
The hygienist did a very good job.was very patient and a good listener to my husband. The office staff are always so friendly and helpful.
I enjoyed getting my teeth cleaned on the 11th of June. The young man that cleaned my teeth was very nice and considerate, he was also real friendly. The young ladies at the check out desk were real sweet and friendly also.
I always feel good about my appointment at Dr. Petrilli's office. Today, Bernie did a thorough cleaning of my teeth. Very happy with her technique and ability to not hurt me. Truly appreciate a thorough cleaning. My experience is always being greeted by a warm, helpful and friendly staff. Highly recommend this practice.
Friendly, capable, professional.
I have been a patient of Dr. Petrelli since he opened. I love going there because they are genuinely concerned about you and your dental needs. Everyone is so nice, professional and friendly. Bernie has been cleaning my teeth also and she is the absolute best. All the receptionists, and staff are so nice and cheerful. I love all of my experiences. Dr. Petrelli told me early on, I promise you I will not hurt you, he knows what a coward I am. He has been a man of his word. Great place to go for all your dentistry needs. Thank you for taking such good care of me. sincerely, Patti Teufel
Always a positive experience!
You guys are by far the best ever
Really seems to enjoy educating patients on how to keep their gums and teeth in the most healthy condition.
I am 55 years old. I've been to quite a few dentists offices over the years. Your entire staff is awesome. The ultimate in friendly, timely, helpful customer service. I moved to the other side of Orlando a year and a half ago to be closer to work. I am more than happy to drive the 24 miles to your office. Thank you for restoring my faith in businesses that SHOW how much they care about and appreciate their customers/patients.
I went back this morning for my first periodontal maintenance cleaning with Bernie. Thanks to her advice about how to care for my teeth and gums, the inflammation has healed and my mouth is on the way to being periodontal disease free in just a few short years. I'm so grateful to the tech staff for their excellent work and great advice with what has been a problem for over 5 years. I can't recommend this practice enough!
Comfortable surroundings, competent, helpful, and professional staff. I have been a patient for over 17 years, and have never been disappointed and/or dissatisfied in any way.
I have been going to Dr. Petrilli for a few years now. I lived in Apopka and was fortunate to find him. I now live in Celebration and travel the distance to still go to him.
Darren does an excellent cleaning job and very friendly. Asset to the office. Abby and Bekah are friendly and helpful. Dr. Petrilli is very professional and does an excellent job. Highly recommend.
Dr Petrilli & staff are very professional! My wife, daughter and I visited his office for the first time and were more than satisfied with the provided services. We would highly recommend this practice to others!
Excellent prompt service. Gentle cleaning. Great results.
Bernie is the best!! Also, Abbie is always very helpful.
Once again, you saved the day! Thanks for fitting my emergency appointment in so quickly. You ALL are the absolute best!
As new patients both my husband and I are impressed with the staff with whom we interchanged, as well as Dr. Petrelli. Friendliness abounds at this office! Even the charming European decor shows that Dr .Petrelli cares about his patents and staff. However, would you please add my husband's name to my email?. We'll be delighted to recommend this office. Thanks a bunch.
The visit was for my 6 month cleaning. The ladies at the front desk were very friendly and courteous. The Hygienist took me in right at my scheduled appointment time. He was very friendly as well and very detailed in the explanation of the care of my dentures, teeth and gums. I stopped at the front desk to check out and the ladies talked with me for a few minutes. The Doctor came by the desk and said hello to me. This is by far the BEST dentist office I have EVER stepped into. Everyone here is very professional, polite, and friendly. I feel so comfortable coming here. I give them 10 stars !!!!
Each time I go to an appt, I am seen in a timely manner and treated with the utmost professionalism. I would recommend them to anyone needing dental care.
Wonderful. Never experienced such care and professionalism from a dentist or physicians office. l would never go anywhere else, Have been with Dr, Petrilli for many years now. Bernie is great and Abby very helpful. Keep on doing what you do so well.
My visit was great as everything went smoothly and I always learn something new regarding information on how to keep my teeth clean.
Prompt and courteous service
Had my teeth cleaned today. . Great job. Made sure I was comfortable throughout the process.
Just drop in for a cleaning, very friendly environment, on time, very professional, I would recommend them anytime
It is no wonder that Dr Petrilli is voted best dentist in Apopka over and over; however, it ought to be best dental office. I feel that you can judge a doctor or dentist by the staff they have.
Just wonderful excellent !!!!!
I was very impressed with the personable, friendly staff. Visiting the dentist was actually pleasant
Bernie is fantastic. She is both professional yet personable. She does a thorough job!!! She explains everything that she is doing, and is very gentle. I always appreciate seeing her for my twice yearly cleanings.
The offices are very warm and inviting.
He takes care of my teeth very well. And now they look great
Friendly, informative, and helpful. This is the first trip to the dentist that was actually enjoyable. Thank you.
Darren is GREAT!
Had my 6 month check up and cleaning with Bernie, and she did an excellent job as always. Abby & Bekah always brighten up the day.....helpful and knowledgeable.
everyone is great
Once again, thanks for your professionalism and dedication. Although not too many like to visit a dentist, I have no issues. Under one hour of care pay off down the road as we get aged. My goal is to be 100 and have all my birth teeth...so stay in business for another 46 years, please.
They whole staff was very professional and the atmosphere was friendly. I would definitely recommend this office to friends and family members.
1st time visit and was very pleased with entire experience. Everyone is extremely nice and very efficient. I was very pleased that everything went smoothly and quickly. This is my forth dentist since I moved to Orlando. I think I finally found 'My Dentist'
The entire staff is very professional, friendly and helpful.
Very good service, nice, efficient, professional, polite and friendly.
very goo visit
I was happy with service
Everything was handled perfectly as usual. No problems. God bless
Excellent customer service, outstanding staff, sincerely concerned with patients and professional!
Dr. Petrilli is very informative and explains everything in detail. He is gentle, and very caring about any type of concerns you may have in reference to your dental needs. It's always a pleasure to visit Dr. Petrilli whether it's for a general examination or a major problem. He and his staff are very helpful and professional all the time. I appreciate that he and his staff send me reminders to come for a cleaning or a check- up.
Very friendly staff, exceptional handling by the doctor in reference to my case.
Had a wonderful and friendly visit today! Darren took very good care of me and did a great job! The whole staff are very friendly and so helpful! I do recommend Dr. Petrilli and his staff to everyone that I talk to about dental work.
Great combination! Doctor is 1st rate, staff is professional, friendly and competent Women at front desk make it all happen on time and with patients best interest.
Dr. Petrilli was pleasant and worked in a vary professional way. His staff was very nice and gave us a warm welcome. The office made us feel like we were in our own home.
I always receive great quality of dental work. Awesome Associates are always pleasant & courteous, making me feel at ease & welcomed. THANK YOU
This was only my second visit and my first visit with the hygienist. Darren went above and beyond A regular dental cleaning. He sang happy birthday to me and gave me a Yankee candle to blow out because he found out today was my birthday. He did such a thorough and professional job and he was over-the-top friendly & funny and deserves a huge raise and bonus. He was very knowledgeable at his skill and explained it in a funny way that took my focus off of my teeth getting cleaned and gave me a good belly laugh. He made me feel very special today. Thank you Darren you are my official hygienist. Dr. Petrilli, please keep this review in mind when giving him his yearly review because he truly did an incredible job. I have never enjoyed going to the dentist so much and all my life. Thanks Sabrina Wesa Very happy and satisfied customer.
I was so nervous going in. By the time I came out I felt like I was at a spa!!!! Thank God no more coast dental.....
So sorry in my past review I inadvertently gave you a 1 star rating - it should have been a 5 so sorry my mistake.
I love going to Dr Petrilli, even if I know I have a cavity, he and his office staff are so wonderful, caring and helpful!
Dr. Petrilli finished the final part of the crown for my tooth. Everything went smoothly. I was surprised when I had to go to the lab to pick up the tooth. It was fitted there and colorized to blend in with my other teeth. I then took it to Dr. Petrilli to permanently install.
Really appreciate your staff. Appointments are always timely, which is excellent. Other doctors/dentists frequently had excessive wait times beyond the appointment time.
Good as usual!! Staff awesome!! Try them you'll like them!!
I really don't mind going to Dr. Petriil's office. I have always detested going to the dentist, the hygienist and Dr. Petrilli are wonderful.
Very professional dental service all around the office.
Everyone at the office is very pleasant and easygoing. It makes for a really pleasant visit each time. Hygienist, Bernie, has been taking wonderful care of my teeth, an Dr. Petrilli did a magnificent job with my crown.
Appointment was on time and as usual Bernie did a great job of cleaning my teeth.Staff is very friendly and atmosphere is relaxed. Thanks again for making my dental visit pleasant .
I am in the middle of having a crown done by Dr. Petrilli. I found Dr. Petrilli's office and staff to be quite nice. The reception area is inviting and the exam rooms have TVs to distract you. His office staff were very nice to me. I had my teeth cleaned in his office and I received full mouth radiographs. I was treated very well. I initially did sign a form stating that I understood my treatment and costs and I am aware of why they do that, having been a supervisor over a nuclear medicine department in a hospital. My insurance doesn't cover crowns, so I am paying for the service. I think Dr. Petrilli's office and staff are top-notch.
Dr. Petrilli and his staff are the best I have ever had. I loved my dentist in Tampa and was sad that I had to find a new one when I moved. I had used another dentist prior to finding Dr. Petrilli, and I have been thrilled with the treatment I have received since I changed. Best move I have ever made. Thank you Dr. Petrilli and staff for taking such good care of me and my husband.
From the staff to Dr. Petrilli, everyone at this office was absolutely awesome. The doctor spoke WITH me to AT or TO me. Listened intently as I asked my questions and provided answers I could comprehend. Thank you everyone! I have found my new dentist!
Everything ran like clockwork, from check in to check out. Great job! Reminders were helpful.
Always very good experience.
Always professional and friendly. They make going to the dentist so easy. There's never any pressure on you to do anything. They never try to upsell you here.
Great Cleaning totally satisfied
My visit was as always a very good experience. Friendly, and professional staff.
Darren is knowledgeable & thorough. He is also a good communicator; a tribute to your office.
Was very pleased!!! The Doctor and his Staff was both very friendly and helpful. Bekah did an excellent job of covering the cost of the various treatment options the Doctor came up with, as well as some insurance options to help reduce the cost.
As usual, my regular teeth cleaning went very well. The staff were very attentive, friendly, and upbeat, also as usual. All in all, a really good experience.
The atmosphere is very cozy and comfortable. The experience feels like you are in a spa resort! The staff make you feel relaxed and at ease!!!!
Every time I go to this practice I am so impressed! I am a real,chicken when it comes to anything with the dentist and cleaning! I learned a lot from the hygienist. The folks who check u in and out are somfriendly and helpful! Thank you!
It's the very best dental office I have ever visited and believe me I've been to a lot of them. Starts at the top with Dr. Petrilli, to his assistants, hygienists, and Abby and other staff. They are all top of the line.
Everyone from the front office team to hygienists to the doctors were phenomenal in both professionalism, service, and efficiency. I highly recommend the practice.
As usual, top-notch dental work by Dr. Petrilli. Highly professional, yet genuinely personable and always a pleasure to talk with. All staff members are equally friendly and helpful. The environment of the office is comfortable and relaxing...extremely soft chairs and sofa's in waiting room. I have been a patient for over 17 years, and I can honestly state that over the 64 years of my life, Dr. Petrilli is the best dentist I have seen over that span of time.
I am always very satisfied with the service and professional staff. Thank you.
Bernie is the best!
My co-worker recommended him. I haven't been to the dentist in years because of bad experiences with them trying to pressuring me into a whole bunch of work that I really don't need. He was quick didn't recommend any dental work that was not necessary and I could tell myself what I needed. Staff was really friendly and very aware of if they were causing any stress. I didn't have to wait long at all. I'm actually looking forward to my cleaning and getting the tooth I need fixed done.
Dr Petrilli and staff was outstanding , I felt at home, and my family was well taken care of, great to meet him. I would recommend him to all.
I have been a patient of Dr.Petrilli for years and have always been well taken care of. Last time I called was an " emergency" and I came in the same day! Recommend the Doctor to everyone.
Everyone was very professional and happy.
Awesome people that work at this office. Keeps you up to date with info on future visits. Great environment.
Darren took care of me for my teeth cleaning. I was impressed with his educational presentation on how to protect my gums and the reason why flossing is important. It was informative and amusing. While I like everyone I have met at Dr. Petrilli's office, I asked to have him again in 6 months. Everything went very well. If anyone has ever had any fear of going to the dentist, Dr. Petrilli and his staff will quickly remove it. I also have to mention that the office decor is more like a spa than going to the dentist. There are wall mounted TVs in the rooms and the ambiance is awesome.
Darren did a great job on my cleaning and provided me with some useful information
I am always pleased after my teeth cleaning She is gentle and kind Thanks
I have always had great care and service from Dr. Petrilli and his staff. I would recommend them to anyone without hesitation.
The office atmosphere was pleasant and welcoming, all my questions and concerns was alleviated by the staff and the doctor. My family was comfortable and was happy, finally we found a dentist that met our needs and explained the importance of why certain procedure need to be done. It is okay to tell a patient what is needed to better their health outcome, however it's more important to explain why the procedure is needed, and how it will enhance the overall health. That was what what we got from Dr. Petrilli.
The staff is helpful, appointments are always on time.
The experience was very rewarding. First time patients, and we were treated very professionally. Dr.
Very accommodating and caring.Just recently had to have some bridgework replaced, this was done over a two month period.Anytime i had an issue they would see me the same day.Dr. Petrilli is very gentle,he wants the patient to be as comfortable as possible during the procedures.The staff is the best,all around.
5 stars! I like his professional, yet relaxed and competent manner in which he does his work. He is fast, courteous, and considerate of the patient at all times. And his assistants are tops! And his office staff too! I can see why he and his practice get such high praise and awards.
It was great
Excellent, very wonderful staff!
I have always dreaded my dental appointments but the lady who cleans my teeth has made that go away! She's friendly, never causes me any discomfort and very quick. Always happy when I see her. Haven' t had to see the dentist yet but he always says hello. If he's anything like his staff from hygiene to front desk, I will be very comfortable seeing him if I ever need to.
Love his dental hygienist, Bernie! She is gentle and still thorough! Dr. Petrilli is very kind and skilled and the office staff are great! Nice atmosphere and I actually enjoy my visits.
I have postponed dental work for way too long and now need a lot of work to catch up for my neglect. My first phone call and this first office visit showed me compassion, competence, and efficiency. I feel like they really want to help me get my dental issues taken care of with the least amount of stress. I am a real dental chicken. I trust this practice to take good care of me.
Worked with me even though my insurance was giving me issues trying to update my information . Nice office and staff.
I recently started going to this dentist and I absolutely love it! Friendly great staff and extremely clean office. I am really glad I switched to this dentist 100% better!!!
Dr. Petrilli and Debbie and also the ladies up front took very good care of me today 2/20/17!! When I came in to get a crown on one of my teeth. Each one made sure all my needs were met.
Great service. Fast, friendly, and took care of my issue perfectly.
Time went fast because of the person cleaning my teeth had me engaged in conversation/ Listening to him and it made the experience pleasurable.
Always fast friendly service!
This was my first visit and I was very pleased. The office is comfortable and the staff and Doctor were very friendly and professional......and on time. This office came highly recommended by friends and my visit proved them right.
The office has a very calming atmosphere and the staff are very friendly and caring. I did leave feeling perplexed about my recommended treatment plan since it was not what my last dentist had said I needed done. So now I'm confused about what really needs to be done in my mouth.
New crown, virtually no pain. Temporary stayed in all two weeks. And, great dental hygienist. Staff up front always very helpful. Very happy.
Best office visit ever.
Dr. Petrili and his staff are very kind
Always a pleasure to go to their office for either a routine checkup and cleaning or for more involved procedures.
Amazing staff, very attentive to your need, and they show that they truly care about your health
The office provides a friendly atmosphere making your visit as comfortable as possible.
They were able to give me my initial visit, cleaning and fill a cavity all in the same visit!
Great dentist office.
Great doctor. Very helpful staff. Made sure i understood everything. Good Job!!
Had teeth cleaned by a most efficient hygenist I have ever experienced.
Had my bi-annual cleaning done today and am 100% satisfied! The cleaning was thorough and painless, and the hygienist was very considerate of my comfort throughout the procedure.
Dr Perilli and staff provide great customer service and dental care to adult and elderly clients. The staff is friendly, cordial, and caring.
Very pleasant indeed! Dr. Petrilli is a great Dentist who listens to the patient and takes care of him/her with great attention.. . . . I can have anxiety sometimes but with their relaxing atmosphere and knowledgeable staff the whole office really made me feel good that I had chosen the correct Dentist. : ) Thanks All
Dr. Petrilli performed a comprehensive examination and determined the best course for my specific needs. Additionally, Becca was outstanding on check-in/new appointment processing.
I was seen very quickly based on emergency needs. Front and back office staff were very friendly and knowledgeable. No complaints from me.
Always great , very caring and attentive, not pushy
The title, should be all this review needs. But let me elaborate it is a great place, exceptional staff, with an amazing dentist. The environment as well as the service they give to the customers. Is just above & beyond...nobody really likes the thought of going to the dentist. But everytime I'm there... if my home had a dentist in it, it would feel like Richard Petrilli's office. Cause they always make you feel like you're right at home.. and for that I thank you. Here's to another 20 plus years!
Got an e-mail.
The staff made sure I was comfortable during my cleaning since I have neck and back pain.
Darren is wonderful and makes me feel so welcome and comfortable each time I come in for my cleaning. He makes it a much easier process and he actually got me to stick to a habit of flossing!
Dr. Petrilli was very professional and took time to answer all my questions. Bernie, my hygienist did a fantastic job cleaning my teeth and made me feel very comfortable.
Everyone is very pleasant and they are honest with you. The best dentist I have been too.
The technician is always professional and tells you what to expect so there are now surprises.
Richard is a great dentist and his staff is very friendly, always there to help you with all your needs.....The office is very clean and gives you a warm feeling when you arrive....
First visit went wonderful.Linda
Bernie is gentle while cleaning my teeth. She is very respectful as well. I've gone to Dr Petrilli for several procedures over the years. He respected my "dental anxiety" and sees to it that I am comfortable during procedures. The entire office staff is THE VERY BEST in the industry! I have referred others to Dr Petrilli because I am confident he will give them the same best care that he gives me!
My visit was very professional, courteous, and thorough. My appointment time was absolutely honored. The problem was diagnosed and explained to me, and the doctor prescribed a remedy. The visit was actually pleasant, a very unusual comment to make about a visit to the dentist. In fact, I have never had an unpleasant visit to Doctor Petrilli's office.
take great care of patient
Derrin did a fantastic job cleaning my teeth. I can't remember a time when my teeth/mouth felt so clean after a cleaning. He was very knowledgble, and I enjoyed talking to him about the best methods to care for my teeth. I look forward to my next appointment with him. My husband and I are very happy with Dr. Petrilli and his staff. We have talked with several of our friends about our positive experiences here.
No longer fear visiting the dentist!
Dr. Petrilli is always there to help when you have a problem. He is a true professional. He is great. Darren is great and gives a great cleaning. The best I have had. The staff is very easy to deal with and customer focused. My wife and I are very satisfied.
I have been coming to your office for over 2 years. I have ALWAYS gotten in on time or early. I would recommend them for all your dental needs.
I received an excellent cleaning and appreciated explanations to each process. The hygienist was professional and friendly.
(Cleaning only) Darren is competent, thorough, and friendly. The crown experience and 2nd visit to replace was unexpected and inconvenient, but handled professionally (as always). Entire staff are hospitable and friendly. Thank you for making a "Dentist appointment" comfortable.
I especially like that the appointments are always done on time. Other doctors always make you wait well beyond the appointment time.
Although this visit was for a simi-annual cleaning, I had a minor problem with a molar that Dr Perilling took care of while I was there.
Your practice provides the best overall service! As always Bernie does great work. Overall, I feel my dental maintenance needs are always handled well and I value the high quality work that your practice provides. ///Shirley Smoak
Darren cleans my teeth every 6 months and he knows my fears. He takes him time and listens to my concerns. He tries to be as gently as possible and I can honestly say I no longer have the same fear of visiting the dentist.
One of the best dentist offices I have gone to.. inviting, calm surroundings, love the TVs in each room, but most of all, Dr. Petrilli is a kind and understanding dentist who obviously knows his job. I am in the middle of having a crown done on one of my teeth and it is absolutely painless. I don't know why I was nervous when I first went in. He is the best dentist I have gone to... A+ I also have to mention his hygienists and office staff, as they are "top notch", too.
Everything smooth and on time. Hygenist very considerate of my comfort.
This is work that i have been putting off since moving. The staff was very friendly and this was a pain free event. Everyone was courteous and made sure I knew what was going on during each step.
I am appreciating Dr Petrilli more and more each time I get work done. He uses such care with all the work he does.
I arrived a few minutes early and the main part of the office was locked. I was told by a waiting patient that the staff was still on lunch break. A large sign posting this and when staff would return would have been nice. I might have left, had this person not informed me that I could wait in the entry waiting room. The TV was nice, but there was no reading material which i would have preferred. The dental assistant, Darren, was very nice and professional, but i found the back rooms rather dark and depressing. The front area was much brighter and nicely decorated. Dr. Petrelli was efficient and seemed thorough when evaluating my teeth, and treatment needed. However, I think that Dr. Petrelli could have made more of an effort to get to know me a little more. He seemed rather too clinical and rushed. I expect that he may have been called away while working on another patient and that this would explain his need to be brief in getting to know me, I hope.
Well there is no doubt why your office is rated number one in Apopka. It should be in the USA! First, the attention I received on each tooth was amazing. Never has a dental office coded each tooth. I didn't even know that was done. Second, the technique of cleaning the teeth and the learning experience you get from Darren on how to brush why to floss was amazing. I never thought of white blood cells needed to better your health immune system by flossing. Third, Darren, the staff and Dr Petrilli were so nice. My appointment time was kept. And the office is beautuful! Everything was 1st class. How they explained everything with x rays, and going over costs. Wonderful experience. I already recommend a family of 6 and a few couples to your office. Thank you. Cyndi Morrill
Always a pleasure seeing the Dr. Petrilli and he make seeing the dentist fun and takes care of his patients.
I went for a new patient appointment only so far. But having a true phobia of any dental work, I haven't been to a dentist in a very long time. From the front desk to the technician to Dr. Petrilli himself, every person was polite, professional, and caring. I felt as though they went above and beyond to ensure my comfort was of the utmost importance. Dr. Petrilli was so gentle while checking my gums that I didn't feel a thing! My next appointment is for a cleaning. I would highly recommend this dentist!
Dr. Petrilli's office is by far and I mean far better than any other I've been to. I'm 60 so I've seen many Dentist in my day. You will love it there. Everyone there are nice and polite. It's the cleanest and most well decorated I've seen. You'll be happy if you give them a try.
As always, Dr. Petrilli and his staff were courteous, professional, and compassionate while providing care to me. They put my worries at ease and together we came up with a working plan for my ongoing dental situation. I am thoroughly satisfied with the service provided and look forward to seeing Dr. Petrilli and his staff.
Dr Petrilli as usual was professional, friendly, kind and quick and so was every one at the office. I had a pleasant experience. Thank you Dr. Petrilli and my thanks to all the staff.
Bernie did a fantastic job.
Very professional. Always do a great job.
Courteous staff.Dr.Petrili examined and adjusted my piece very proffessionly.Highly recommendable.
Please see Dr. Richard Petrilli for your dental needs. He is the best. I have been to Dentists in Canada, Hawaii, Illinois, Germany, California, New Mexico, Iowa, Minnesota, and South Dakota. Dr. Petrilli and his staff are the most outstanding I have observed in my over 55 years of memory of dental work and maintenance. You owe it to yourself. You can tell when people like their work and work together as a team. That is what you get when you walk into their office. Where else would you rather be?
This was the 1st visit for something other than a cleaning. Office was efficient as always. Got me right in, had crown done and was on my way. This is truly the most pleasant dental office I have ever been to. Appointments are on time, staff is always friendly and knowledgeable. Always recommend Dr. Petrilli's office! P.S. Thought the "goody bag" for the crown was a very thoughtful touch, had everything I might need (though my lottery ticket wasn't a win)
I was very satisfied, didn't have to wait, everyone is very polite,friendly,and smiles on their faces.
I really appreciate the individual quality attention and service. Also, there is no or little wait time beyond the appointment time.
After three years of suffering, finally went to see Dr. Petrilli. Within seconds I had a diagnosis, his staff arranged my surgery, had all my appointments made and the pain is gone . His patience is outstanding !!! I have had to have several adjustments to my bridge and on every occasion, he has been so kind and never makes me feel like my issue is not important! Dr. Petrilli and his entire staff rock ! If you are not happy with your current dentist... You need to meet Dr. Petrilli !!!
The office staff is wonderful. Very helpful and considerate. Dr. Petrilli is absolutely the best dentist I have ever gone to. I would recommend Dr. Petrilli very highly. Fast quality work.
Had my regular check up and cleaning this past week. Excellent visit as always. Bernie did a great job.
My first visit to this practice. You become aware that there might be something different when you first walk in. The lighting is low and soothing, the chairs and couch are comfortable. The waiting room is small but you soon realize why, I wasn't in there very long. When you go to the back you notice that everything is neat and clean. It even smells clean. The decor is a cross between an Italian restaurant and a spa. Nice lighting, wall murals a waterfall on the wall and televisions in every room (I'm not a fan of the Today show however :) ) I was greeted by everyone in the place practically and seated very quickly in the dental chair by the hygenist Bernie. She is a very nice lady and spent quite a bit of time explaining what she was doing and why. After we got through with the procedures, I never had digital X-rays before, I met Dr Petrilli. He reviewed what had been done during the exam and told me what needed to be done to repair my issues. Very professional young man. After seeing him I was taken to the desk and waited awhile for them to do some paperwork for me. The young lady, Bekah, reviewed with me the options that I had, what the costs would be and what needed to be done first. They do use referrals to various other Dentists for specialty work but they seem to maintain control over the whole process, even making the appointments for you. This was my first visit as I said but if the rest of the experience is as pleasant as this, I have found a great Dental office.
Awesome!! Wish I lived in Florida to relax at my favorite dentist's office on a regular basis!!
Perfect. Got me in and took care of everything in a few minutes. No more pain. Awesome! Thank you!
Very impressive personal service...I've had a lot of dental work over the years and Dr. Petrilli is one of the very best I've encountered.
Friendly staff. Excellent service.
I've had crown work many times and they were always drawn out and very weary for me. But once the temp. crown was taken off and the new permanent one positioned it only took a few minor adjustments and Dr. P. was finished. I had never gotten out of a crown apt. so fast and I wasn't tired out from the sitting and adjusting. The 2 office girls said to me as I came into the front office, You're all paid and free to go. Never had that fast service before, either and it was just great. Everything I have done in this office is fast and courteous and before I know it I'm out the door. Never feel the injection before Dr. P. starts his work and he is so kind when he talks to you.
I had to change a bridge today...Dr. Petrilli was very professional, gentle and fast. I did not have to spend hours to do this procedure. I received excellent service from every one who took care of me. I am thankful to every one and especially Dr. Petrilli.
Over the years, and I'm not anywhere near 'young' anymore, I've had quite a few dentists. Having lived in multiple states I can say that Petrelli's is by far the best experience and work I've ever had. First class from start to finish. Even when extremely held up due to traffic I was able to call and they moved me back without issues and I was seen promptly when I arrived. Try them, you wont be disappointed.
Came in really nervous because trips to the dentist make me nervous. From the front desk to the back rooms and even the doctors everyone was incredibly kind and supportive. They would let me know ahead of time what was happening next and what i could expect. Very thoughtful and helpful service
I was more than satisfied with the treatment I got this week. The new crown fit so good after just a few adjustments and Dr. P. is so kind and speaks so nicely to his patients. I am thrilled that we are going to do the porcelain crowns starting on April 19 as I've wanted this for a long time. It feels good to be taking care of myself after being a caretaker for so many years. When my grandchildren were small they got the best care from me, then my parents needed help as they got older and eventually passed so now it's wonderful to be my time. Thanks for the great girls in your front office that I already like so much. Sincerely, Jeanne
Dr. Petrilli and staff actually make it enjoyable to practice regular dental check-ups. The professionalism of the Doctor throughout the staff and front office folks (especially Abby) make insurance claims a snap to deal with. Dental work is done right the first time
Called first thing Monday morning with a toothache and was able to snag an 11:30 a.m. appointment. Staff was exceptional and informative. Felt very at ease. Thank you from a member of the "I'm afraid of the Dentist" group.
Darren is the best hygentist I have ever come across and the reason I keep coming back!!
Best dentist ever!
As usually the team of Dr. Petrilli always perform as its best. Thank you so much.
The Doc was really patient and considerate as I am mortified to go to the dentist. He was very professional. His staff is great and helpful. Love those guys. If you have to go to the dentist, I highly recommend these guys.
Very Pleased with all aspects of my visit!!! They were ready for me when I arrived, and finished the procedure in the time allocated. Dr. Petrilli and Laci worked very well together and did not leave you waiting around in the chair while off somewhere else. Bekah and Abby had everything ready to complete my visit, down to my post treatment bag. The whole Team at Dr. Petrilli's is friendly and well organized. Makes it a pleasure for what could be an unpleasant experience. And it was Painless!!!
Always have the best experience with Bernie. Her knowledge is so helpful and she is ever so gentle when cleaning my teeth. I always recommend Dr. Petrilli!!
My visit was for a check up and cleaning. The hygentist was very friendly and professional, which made my visit very pleasant. I will be back for more dental visits.
Bernie was excellent and helpful and caring to my specific needs.
It's always great for staff to introduce themselves to new patients. That helps us become comfortable , especially in a dentist's office. Thanks
After having a terrible experience at my last dentist, Dr. Petrilli and his staff were a welcome change. He is extremely gentle and made what used to be a painful experience pain free. His staff are excellent, friendly, and accommodating. I would highly recommend this practice.