How Patients Feel
N/APatient Reviews
1Was recommended by a friend to try Dr. Carey for general dental checkup and cleaning. I was impressed with the time taken to evaluate my oral health and felt very comfortable in the office, which was clean and modern. I followed through with Dr. Carey\'s recommendations, and had excellent and painless dental bonding, and periodontal cleaning. A top tier dental office.
How Patients Feel
POSITIVEPatient Reviews
5If you're looking for a dental office that herds patients like cattle, screws up your teeth and then makes zero attempts to fix the damage they've done, keeps your account credit and holds your records hostage so that a qualified dentist can't repair the damage they've done then you have found your new dentist. I came in at the end of January to have dental work done in preparation for a move overseas. I need to have A LOT of work done, but I trusted Beaufort Family Dentistry to do it right, BIG MISTAKE! At each subsequent visit I was shown to the chair and with an ear bud in Dr. Porcelli began working, hurriedly he fluttered back and forth between my chair and the chairs of patients in adjoining rooms. Again, I trusted that he knew what he was doing, although I hated no getting the undivided attention that I needed. After my second visit, one of the teeth that needed fillings(now two teeth), the easiest of all the procedures that I \"needed\" was extremely sensitive. I couldn't bite down on it, no water could get near it, I couldn't even brush that tooth without being in agonizing pain. I returned to the office in search of relieve; none was found. The pain remained so I visited another dentist for relief. He tried his best to alleviate the pain but the nerve was too irritated at that point. He stated the work was probably done too hurriedly and my enamel was damaged in the process, making sensitivity issues even greater. He stated that should the pain not resolve in a matter of a few days at most a couple weeks, a root canal would be advisable. I now have two teeth that didn't hurt before my visit with Beaufort Family Dentistry causing me constant pain. I have to take between 800-1000 milligrams of ibuprofen every day just to function. Who knows what issues have/ will arise from such dosages for such a long period of time. I have on multiple occasions reached out to the practice for assistance. Most recently in request of my records, so that my dentist here can see what was done & undo the damage. NOTHING. I have a credit do to me, NOTHING. I'm currently appealing the charges with my insurance company and working through them to prevent any other beneficiaries from suffering negligent treatment and unprofessional practices at the hands of Dr. Porcelli & Beaufort Family Dentistry.
How Patients Feel
N/APatient Reviews
2Awful experience honestly. From the first step in it was an administrative nightmare, appointments fumbled, times mixed up. They gave me an appointment card with a time on it, called me saying I was late, an hour before my appointments. As I showed up and showed them the card they shrugged it off. They were supposed to put in a referral to have my insurance cover a tooth extraction, 3 weeks later, showed up for first invisalign liners, they didnt reach out to my insurance so had to wait for another appointment. We agreed on a price of 5500 total, but I emphasized I was moving. The reaction I got was, \"We will work something out\". Repeatedly. Months later it was time to move and they actually wanted me to commute 4 hours to them. When I said I have to move, they would not relinquish my liners until I paid $4000 which we never agreed on. That covered 3 appointments and the liners. Now my new orthodontist said I have to fix a lot of mistakes, another $3,000.
How Patients Feel
N/APatient Reviews
1Dr. Kaufman is amazing. He is fantastic at what he does. His work is great, lasts forever, and never recommends or does work unnecessarily. To top it off he does it all with a smile and could not be nicer. Highly, highly recommend.