How Patients Feel
FAIRPatient Reviews
1This bank is not concerned with having a good relationship with customers. They cleaned house about two years ago. Got rid of a nice manager and his staff because they were nice to customers. Now they are concerned with getting as many fees out of you as possible. They would not refund a $37 overdraft fee when they paid an installment loan that did not have to be paid that day before a credit card debit, causing the overdraft. They are supposed to pay your debits before taking out a loan payment. They refused to refund the $37. The manager they fired would help the tellers out when it got busy. It wasn't beneath him to get on a window. The one they have now won't even look at you and say hi. A teller also would not deposit a check I made out to my husband from my business account as cash when it was a Webster check. I had to make a check out to myself, cash it and then deposit it into his account. Totally ridiculous. I would not recommend this branch.
How Patients Feel
POSITIVEPatient Reviews
2One of the best dentist Ive had experienced with
How Patients Feel
FAIRPatient Reviews
1This bank is not concerned with having a good relationship with customers. They cleaned house about two years ago. Got rid of a nice manager and his staff because they were nice to customers. Now they are concerned with getting as many fees out of you as possible. They would not refund a $37 overdraft fee when they paid an installment loan that did not have to be paid that day before a credit card debit, causing the overdraft. They are supposed to pay your debits before taking out a loan payment. They refused to refund the $37. The manager they fired would help the tellers out when it got busy. It wasn't beneath him to get on a window. The one they have now won't even look at you and say hi. A teller also would not deposit a check I made out to my husband from my business account as cash when it was a Webster check. I had to make a check out to myself, cash it and then deposit it into his account. Totally ridiculous. I would not recommend this branch.
How Patients Feel
FAIRPatient Reviews
1This bank is not concerned with having a good relationship with customers. They cleaned house about two years ago. Got rid of a nice manager and his staff because they were nice to customers. Now they are concerned with getting as many fees out of you as possible. They would not refund a $37 overdraft fee when they paid an installment loan that did not have to be paid that day before a credit card debit, causing the overdraft. They are supposed to pay your debits before taking out a loan payment. They refused to refund the $37. The manager they fired would help the tellers out when it got busy. It wasn't beneath him to get on a window. The one they have now won't even look at you and say hi. A teller also would not deposit a check I made out to my husband from my business account as cash when it was a Webster check. I had to make a check out to myself, cash it and then deposit it into his account. Totally ridiculous. I would not recommend this branch.