Dearborn Oral/maxillofacial Sgy

Dentist Office In Dearborn, MI
Within 380 miles
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2120 Monroe St,
Dearborn, MI 48124
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How Patients Feel

POSITIVE
8.6

8.6 Out Of 10

DI Rating

Patient Reviews

11

Dearborn Oral/maxillofacial Sgy Dentists

DI Rating 9.2

 

How Patients Feel

POSITIVE

Patient Reviews

11
By:
on March 12, 2022

If there were negative 20 stars here, I'd leave it. This particular office I would highly NOT recommend. STEER CLEAR OF THIS OFFICE! The office staff, as well as the assistants of Dr. Cohen are nothing but a cesspool of unprofessional millennials who don't give a d**n about the patients. I had to call a few times with questions, and to attempt to make an appointment to get in as soon as possible. I didn't appreciate the attitude from Tess as patients obviously have questions when they are in pain and need a major surgery done. I had called at one point and a girl picked up telling me I had the wrong number, when I specifically had Dr. Cohen's office number in my phone. I immediately dialed again and Tess answered. Another time, they kept me on hold for a long time at least 10minutes. If you want to have better reviews Dr. Cohen, you need to replace your entire millennial staff! They play childish games, don't look or act professional, and literally don't give a c**p about people. I found later the girl that answered the first time had the exact same voice as the girl that was one of Dr. Cohen's assistants. She is a rude a** millennial who wouldn't even give me a cup of water when I asked while I was waiting. Nor did she provide a cover during a panoramic x-ray. Complete carelessness and lack of compassion from the staff. Tess does not communicate well either, as she informed me I would have the consult, as well as the procedure the same day. This was false. I was in the office for a total of 2 1/2 hours just for a consult waiting most of the time. Dr. Cohen came in and had dropped a copy of an x-ray. He could barely pick it up off the floor! Why would anyone want an oral surgeon to work on their teeth when they can barely pick up a piece of paper from the floor! I respect his opinion, but cannot recommend him, as his office staff blows his image. I cannot and will not recommend this group of unprofessional people. I will personally make it a point to spread the word so that nobody has to experience what I experienced with the staff here.

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