Grogan James Tillman Jr DDS

Dentist Office In Dallas, TX
Within 1,165 mile
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4245 N Central Expy Ste 240,
Dallas, TX 75205
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How Patients Feel

POSITIVE
5.9

5.9 Out Of 10

DI Rating

Patient Reviews

3

Grogan James Tillman Jr DDS Dentists

DI Rating 6.8

 

How Patients Feel

POSITIVE

Patient Reviews

6
By: Jenna Hoffman
on September 23, 2010

I love Dr. Cooper's practice, but his lack of phone service caused me to leave. I've always been satisfied with Dr. Cooper's work, and the entire staff is very friendly. I would give his practice a 5 star in actual dental work, but 1 star on customer service. His dental hygienist is amazing and will spend 45 minutes cleaning your teeth to make them perfect. However, I've had to call half a dozen times in a week before someone answers the phone just so I can schedule an appointment. This happened EVERY time I needed an appointment. When I left voice mails, no one ever called me back. This last time I called 3 times within 2 days with no answer and finally gave up. I researched another place that had great reviews for quality of work and answered my call immediately, so I'm going to them. I don't know why Dr. Cooper can't just hire a fulltime receptionist instead of making the hygienist answer calls in between patients, that's insane.

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