How Patients FeelPOSITIVE
I went to Real Smile Dental in Cliffside Park NJ in January 2018- and received an x-ray, a cleaning, and two fillings. I have Metlife as my insurance and paid $60 after the receptionist told me she was " only going to charge me $60). I received a call from the dentist office telling me its been 6 months since my cleaning and my insurance covers 2 cleanings a year and wanted to know when I would like to come in. I let them know that I was going to be in Paris the last week of September into the first week of October and would like to come in the weekend of October 13th.My insurance company sent me an email which was a claim from the Dentist office of over $1,000 in services dated September 27th- I was in Paris!!I called the Dentist office and the receptionist told me that she charged me from my initial visit ( which only totaled $500 - and I was never made aware of this) BUT THEN BEGAN TO TELL ME IT WAS MORE 6 MONTHS LATER! I've received two phone calls from the receptionist and she texted me as well after I hung up telling them I was going to have my insurance company handle this. This office is a SCAM! DO NOT GO HERE- STAY AWAY!!!