Ronald D Rubin DDS Inc

To start off, the nurses are really nice and it’s a pleasant atmosphere. That being said, everything after is horrible. Came into the ER for a broken foot. First plaster cast became loose within a day and caused horrible sores on my ankle from the plaster rubbing. I went back into the ER(only way I could apparently get the cast redone). They put on a fiberglass cast and we’re confused why fiberglass wasn’t used to begin with. Then came the checkups. So obviously check up appointments are important. I scheduled one since I did not get a phone call within the given week they said they would. I get a call a week later that the appointment was canceled and that they would call me to setup an appointment. Fast forward two weeks, no phone call or anything. I call back to schedule an appointment and the earliest they have is 4 weeks out! My checkup was supposed to be 2 weeks after the cast was put on to make sure everything was healing in the correct place. Really disappointed with their whole appointment system and the fact you can’t speak to an actual nurse or doctor from the orthopedic wing.

My children have been going to this office for about five years. They are now in early elementary school and still love going to the dentist. I was not prepared for not being allowed to go back with my kids, but I know that at check-out, the dentist will go over everything with me. Frankly, I take a magazine and chill out for a little while - my kids can have a little independence at their ages (7 and 8) and that is okay by me. They enjoy going so the staff must be doing something right while they have them back there. Office staff has always been great and I have had none of the troubles the other reviewer mentioned, but I do not insist on going back with my children. This dental office was recommended by our pediatrician and it was a great decision for our family.