Cosmetic & Implant Dental Center

Great hygienist; rude staff otherwise. Sara was not only rude to me, she is possibly the most uneducated "medical professional" I have ever come across. I was made to feel unimportant from the moment I scheduled an appointment at their Cincinnati office. Not only that, but when I came in, she was on the phone and held up her finger at me before even allowing me to speak. HOW RUDE?? When I went to check out after my appointment, she was texting and ignored me for a good 3 minutes. I dont want perfection, Dr. Alzubi was great, but the rest of the staff is going to run that practice into the ground. They need to get someone else in that desk. Even if they do, I dont think I'll ever forget Sara. Nightmare.

Very patient and compasionate with a very a difficult procedure

My issue is not with the service it with the accounting staff . The current staff can not quote correctly an do not share that some of the procedures ( not needed for the procedure ) may not be paid by the insurance company . Then re billing after the insurance denies the charges . I did not receive a bill in the mail , only a pay now phone call . Unfortunately I do not give information over the phone . I never did receive a bill , only a notification from a collections agent . I will change Dr.