University of Illinois At Chicago College of Dentistry Department of Restorative Dentistry

I am a very fearful patient, older so my dental needs are more than most younger patients. Dr McDavid is a very compassionate dentist. He explains what needs to be done and does everything to make me comfortable while getting it done. I would recommend him highly.......

Tried for over a week to get an appointment for my son. Called every number and dialed every extension listed and no answers, left voicemails, and multiple emails. When finally getting a call back there was no apology for the inconvenience of not being able to hear from anybody. The only thing the lady was worried about was my insurance carrier and to let me know that I was going to be charged. Also after letting her know that I needed the next available appointment she tells me the next appointment is for July 30th! Over a month away!! Horrible attitude and no concern for anything other than getting a payment from me. When trying to call back and try to get a same day appointment, once again no answers and no reply to any emails. The staff and students who work with the children when you do finally do get an appointment are great. However the phone staff and systems need to be replaced. Not good customer service at all especially when handling children's care.

Very disappointed! I found them on my dental insurance doctor search. The place is nice and clean but all they do is making money on unnecessary treatments. I had the same dentist for over 10 years before I moved to Florida and he always told me that I have healthy mouth, no cavities. When I came to BGR Dental, after the x-rays and the exam, Doctor Marielba D Maniglia said that I have no cavities which is true, but she also said that I need to replace 20(!!!) fillings because it is time to do