How Patients Feel
POSITIVEPatient Reviews
2Dr. Dudley is very good for the procedure, but watch out for the front office! They billed me in full, up front and then collected the insurance money on top of that. When I brought it to their attention that they owed me the insurance payment, they said it was black and white and everything was right, but they gave me 10% of what I was owed (I assume to make me go away). Another procedure failed, so they improvised with a cheaper, less permanent solution. They said they would refund the difference (around $400) and now say they never said that, but instead I owe them the full amount for the expensive procedure. NEVER GO HERE. I have not been allowed to talk to either the business manager or the dentist to try to resolve the issue, I can only talk to the secretary who is not able to make any decisions.