How Patients Feel
POSITIVEPatient Reviews
10I was receiving my care from the prior dentist at this practice. I WAS NEVER told that Sy Kim was out of my network. I had a copay for a routine cleaning I never should of had. I also payed $246 as a copay for “a filling”. It was not until I received my explanation of benefits from my insurance that I found out that he was out of my network. I received an additional bill for $217 from Sy Kim’s office. This was so upsetting! Upon talking to others they stated that other medical professionals are up front about letting a patient know wether they are out of network. I called the office. I was told someone would get back to me. No one did. I called today requesting a copy of my chart and I was told it would cost me $50. I filed a complaint with the Better Business Bureau. I’m also filing a complaint/appeal with my insurance. I will contact whatever entity is needed to stop this from happening to other patients. This is FRAUDULENT. Please read Google reviews.