John A Scarpati DDS

I have been a patient with Dr Thomas for years. I did keep my regularly scheduled cleaning visits. She did my 1st and hopefully only root canal 2 years ago. This week I developed excruciating pain in my root canal when I was out of state. I called the emergency line and asked for a phone call. She would only text that she couldn’t see what was going on without seeing me - I was in NH with my flight scheduled in 2 days. I did get in to see her the afternoon of my flight back to MO. She took X-ray (couldn’t see anything) and gave me 2 options - 1. Pull tooth 2. Send me to root canal specialist for evaluation. I picked option 2. Specialist found she’d missed a canal. And I had infection under it. I feel like she ignored me when I needed her most. An antibiotic prescription when I called the emergency phone line about my excruciating pain may have saved me from having debilitating pain for a week. Fortunately I did get scheduled for a root canal re-do in the specialist office.