How Patients FeelPOSITIVE
Nice office, but somewhat misleading process. I arrived at the office and was asked to fill out more paperwork, although I had completed all required docs when I made the appointment on ZocDoc. The receptionist told me that some of the items filled in 'didn't go through' so I needed to fill them out again. After my consultation I agreed to the Invisalign procedure, I was handed an itemized invoice of the Invisalign procedure by the accounts receptionist and told that they don't accept my insurance, but I could still make easy monthly installments out of pocket. I wholeheartedly declined as I am positive that this orthodontists' office shows up in the results when I search under my dental insurance. Not a huge deal, possibly just an error between ZocDoc and their office but this could've been resolved the minute I walked into the office.