Emmanuel R De La Paz DDS PLLC

I asked Dr. McDonough a few questions about my X-ray’s which he seemed annoyed with. After my cleaning I asked the dental assistant why I wasn’t polished and she said, “The doctor did polish you.” I thought, that’s odd because I’ve had over 30 years of dental appts. and remember what polishing is, but sure. Afterward, I called the office back and asked if a polish was included in my service. They said, yes. Then I said I didn’t get one. The admin told me she would ask the doctor. Then the DA came on the phone and told me I did receive a polish. I said, I know what a polish is and I didn’t receive one. Then she said she would ask the doctor. She got back on the phone and said if I wanted to I could come back in for the polish. I went back in for my polish. Whether it be on accident or on purpose, no doctor should be leaving a service out that a patient has paid for. Second, no one should be lying. If you’re looking for less than what you paid for and gaslighting, Dr. McDonough is it.

You will always leave with a legitimate smile on your face!