How Patients Feel
NEGATIVEPatient Reviews
11. i go there for a toothache that they can't do anything about because i have braces, so on my way out i make another appointment about the toothache for the day after my braces come off. about a week later i realize i'll be due for a cleaning around then as well, so i call to see if they can fit a cleaning in that day as well. secretary tells me i never made an appointment. what does she think, i was making it up? so i schedule another appointment for a cleaning and about the toothache. 2. get to the office. assistant says, "oh my god, you haven't been here since 2007!" i say "what are you talking about? i was here just last month about this toothache." she sasses me and says "well what does THIS say?" and shoves the chart in my face. the chart indeed shows the last visit as 2007, so they are just horrible at record keeping. she finally acknowledges that i have been there since 2007 when she brings my record up on the computer and all of the x-rays i've had since 2007 show up. 3. assistant takes the x-ray. she then says "oh, you're not pregnant, are you?" i tell her no. she says "good, because one time i took an x-ray without asking and the lady WAS pregnant and she flipped out! when the denist comes in, she makes a joke: "hey doc, i took the x-ray and she started screaming about her baby!" the dentist laughs. what the hell? 4. dentist allegedly fills my cavity. i still have a toothache. 5. time for the cleaning. dentist puts regular colgate toothpaste on the cleaner, runs over the front of my teeth, and a minute later says "okay, you're done!" just the front of the teeth. no fluoride treatment (which i ALWAYS get cuz i always complain about my sensitive teeth) never again