These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in Phoenix, AZ
Original scheduled over phone a month out so I could get an afternoon appointment for 4pm. Received 4pm confirmation a week later on a business card in the mail. Filled out online paperwork, difficulty with the signature section. Answered questionnaires that I had bad experiences at dentists before. Asked why I left old dentist? Got text said appt now at 3:30pm. Showed up at 3:45. Hygienist friendly and professional but by 5pm no dentist so I left. Already nervous made wait worse. Avoid..
Are Dentists Drilling for Dollars? Inside Edition November 13, 2013 feaured Karan Nett. See this show on utube..
The hygienist was kind but the Dentist, Dr. Klein did not even greet me until I said hi. He spoke about me in 3rd person with the assistant there as if I did not exist and then to validate his claims on me needing fillings, even though I just had them earlier this year, he showed the xrays. He claimed I have 7 new cavaties. He was not nice and he bitterly smiled saying bye then sanitized his hands right after showing me he shook mine. I did not want to shake your hand anyways dude..
Western Dental on 530 E McDowell sure know how to put a smile on my face. Their great customer service and friendliness make my visits to the dentist a lot more comfortable..
Extremely disappointed in your customer service. I called the one 800 number to set up an appointment for an orthodontic consultation on September 14. I have the email with the confirmation. The lady I spoke to at your one 800 number, confirmed my insurance information, I asked her several times if they take my insurance. She stated "yes". She even put me on hold for a couple of minutes to verify my insurance. I show up to my appointment this afternoon and fill all my paperwork.I have a DHMO with TDA. I was advised by your receptionist that my insurance is not taken. Thank you for wasting my time filling out all my paperwork and taking time off work. Ridiculous customer service..
Horrible customer service and communications!! A revolving door for dentists and administration. A real crap shoot to the quality of care you will receive. I have paid >$20k for dental work ever since Noemi moved to another office it has been beyond awful customer service. I have taken off work -$ only to have appointments cancelled or rescheduled and then informed I missed a scheduled appointment because they cancelled. Most recently due to them cancelling I was sent to another office were the Dentist was at, only to find out they wanted me to pay $600 which was already paid for at original office. I was unable to get the work done because they could not work it out. Had to reschedule back at 530 Mcdowell office 2 weeks from now which will be the fourth attempt to get the work done. My recommendation; find another dentist!!!!!!.