These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in New Orleans, LA
Had a terrible tooth ache this past Friday and call this office and they were able to see me as an emergency patient. I found the staff and the doctor really informative and very caring. They took care my problem, I honestly felt no pain when he was pulling my tooth. I will recommend them to my family and friends..
Key Survey InsightsTrustworthiness : 4 Star (5)Helpfulness : 4 Star (5)Staff : 5 Star (5)Scheduling : 5 Star (5)Experience with Dr. SoileauLevel of trust in provider's decisions : 4 Star (5)How well provider explains medical condition(s) : 4 Star (5)How well provider listens and answers questions : 4 Star (5)Spends appropriate amount of time with patients : 4.5 Star (5)Dr. Soileau's Office & StaffEase of scheduling urgent appointments : 5 Star (5)Office environment, cleanliness, comfort, etc. : 5 Star (5)Staff friendliness and courteousness : 5 Star (5)Total wait time (waiting & exam rooms) : Under 10 minutes (4).
Amazing expertise and attention to every detail. Dr. Soileau leaves no stone unturned and ensures the patient understands the plan of care, alternatives, and what she is doing every step of the way. I had a similar procedure done previously with another periodontist and, while cheaper, you get what you pay for as I am doing it again. Dr. Soileau's staff is equally thorough, friendly, professional and top notch in every way. Only disappointed that I did not find this doctor year's ago..
The doctor was okay but the office staff is beyond rude and unhelpful. I received a bill for more than expected that my insurance said was incorrect. After 5 calls with them, each where they said they would contact my insurance and according to my insurance never did, they sent my bill to collection. I was told on the phone by the staff each time I called they would call my insurance and get back to me. They never did. I was finally able to have my insurance call them with me on the line, but despite my many efforts to resolve this they are now saying I owe double the bill because of their collection fees. I was told the office manager would call me to discuss this and she never did. They are rude, unhelpful, and lie. They do not help, will be rude, and won't do what they say they are. An okay dentist is not worth dealing with them..
CBD took care of my neglected teeth fantastically. I don't care to go to the dentist, but they really made the experience great. For one thing, they are fast, no sitting waiting forever waiting to go in, they also schedule the work that needs to be completed in great order, communicate very well. Really a great job..
Dr. Serpas and his staff are great! Dr. Serpas has gained my trust in his recommendations for my teeth. He's always explains what he's going to do and has answered all of my questions with understanding. I love that he will say, we need to keep an eye on a tooth instead of automatically saying a tooth needs work..