These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in Fort Myers, FL
Phone call to Dental Techniques, as dropped bottom denture on tile floor and was broke in half. Was seen same day, denture fixed, seems to be fine, only thing I was disappointed in, color of the "repaired area of gum area of the denture was not the same color as the rest of the the denture. Looks like I have something stuck in my teeth and on the gum area..
Key Survey InsightsTrustworthiness : 3.5 Star (3)Helpfulness : 3.5 Star (3)Staff : 4.5 Star (3)Scheduling : 3.5 Star (3)Experience with Dr. KaplanLevel of trust in provider's decisions : 3.5 Star (3)How well provider explains medical condition(s) : 3.5 Star (3)How well provider listens and answers questions : 3.5 Star (3)Spends appropriate amount of time with patients : 3.5 Star (3)Dr. Kaplan's Office & StaffEase of scheduling urgent appointments : 3.5 Star (3)Office environment, cleanliness, comfort, etc. : 4.5 Star (3)Staff friendliness and courteousness : 4.5 Star (3)Total wait time (waiting & exam rooms) : 16 – 30 minutes (3).
Started out decent. Over time, it became clear he is only interested in packing as many people into the same appointment time as possible to make as much money as possible. Often, having to wait over an hour. When I mentioned this to the staff, all I got was an excuse about how surgeries run over (apparently, every time I had an appointment). Sometimes, I would have to leave and come back a few weeks later since he was too busy. Even after they called to move my appointment to another time, I still ended up waiting over an hour, never saw him, and had to leave. When I finally talked to him directly, he simply stated it was best we parted ways. No real remorse or apology..
This dental practice is so very professional, efficient, and genuinely interested in the clients..