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These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the most common insurances accepted by Dentists in Bourbon, IN.
Recent patient reviews submitted in Bourbon, IN
My 9 year old son went to see Dr. Jacobs a few weeks ago to get 4 baby teeth pulled. He was going to get the "laughing gas". I was asked to wait outside, and a minute or so later, my son came out crying, not completely unexpected. He hadn't liked the feeling of the gas. Dr. Jacobs threw his hands up and told me, "I'm not holding children down." I wouldn't have wanted him to. Not a bad thing to say, but it was his attitude that bothered me. He told me there was nothing he could do and that I'd have to take him to the hospital so they could put him out. As I was about to walk out, the receptionist called us back. Another dentist quietly explained that there was another dentist in the practice that could help us, that could out him anesthesia. He was almost whispering, as if he didn't want the other dentist to hear. We made an appointment to go back. Today, we went for the appointment. I already wasn't thrilled with the practice because of Dr. Jacobs' attitude, but we went anyway. I spoke with the receptionist yesterday who told me that we should come in for the appointment at the scheduled time of 9:15, but that we wouldn't be taken then because they had to squeeze someone else in. At close to 10, my son was taken in. For 45 minutes, I had to sit and reassure him that it wasn't going to hurt and it would be quick. We went into the room and the doctor came in to speak with him. My son was whimpering a little and wouldn't show him his teeth. I knew this wasn't going to be easy, but I knew it would work out. He has gone for blood work before and it went fine. When the doctor left the room, the nurse said, "He is only going to try for five minutes and that's it. He's really busy and we have a lot of other patients." That was it. I told my son that we were done here. They obviously have no patience and have no business seeing children. We left and I called my husband to tell him what had happened. When I hung up the phone, my son said, "Those doctors are really mean." I told him that this doctor was very nice; it was the nurse who wasn't. He said, "No, the other one." I asked why. He said, "He told me, 'Get out. You wasted my time and you probably wasted your mom's time, too." Are you serious????!! It took everything in me not turn around and go back there. When I arrived home, I called the practice and asked for Dr. Whiteman. I was asked a million questions, and finally told the nurse, "I don't want to be mean, but I don't want to speak to you. I want to speak to him." She told me she would give him the message, but that he generally doesn't make phone calls. Again, seriously? This is how you run a practice? These are the kinds of people you hire? I would never ever go there and suggest that no one with children go either. The way we were treated is disgusting. .
I will not be returning to Dr. Whiteman. As a dentist he is OK, not particularly terrible or particularly phenomenal. However, during my recent visit he mentioned with great pride and glee that he told his young son that Rosa Parks was "tasered" because she wouldn't sit down on the bus. He thought this was fun and silly, a wonderful thing to say to his young boy who has a genuine interest in history. When it looked pretty obvious I wanted to bite his hand as he prodded my mouth, he asked me, "Oh, do you think that was a bad thing to say? I might get in trouble huh, he might repeat that at school?* I was so disgusted and astounded by that remark that I could barely say anything. It didn't help that his hand was still in my mouth. I'm sorry sir, I don't think you should be concerned with whether or not YOU get in trouble for your insolent comment. I think you should be worried that your boy could forever view the Civil Rights Movement as something laughable. .
