These are the highest rated dentists in Patient Satisfaction. Visit their profiles to schedule an appointment.
These are the highest rated dental offices in Patient Satisfaction. Visit their profiles to schedule an appointment.
Recent patient reviews submitted in Berkeley Springs, WV
Today I took my 14 year old daughter as a new patient. It was the most unprofessional, disrespectful Dr I have ever seen. I was asked by the hygentist to.come back in the room after her cleaning which I did. The dentist came in and the asked me if it was a requirement for me to be in the room? I replied generally no ,unless she needs me or I'm asked to be. He didn't say anything else. Then he asks me to.walk around and look at what he sees. He shows me a a little decay and one cavity and pokes it. She grimaces. He then starts digging in it and her eyes bulge out and she grimaces again. I asked her if it hurt? She nodded her head yes so I said maybe we shouldn't do that. The dentist then says" your not going to tell me what I can and can't do. This is why I want you out of the room." I said excuse me? Maybe we should just leave. He say no your not. I told my daughter to get up and I told him and his staff how ridiculously rude and disrespectful he is. My daughter is a minor, I have every right to he I'm the room and I do say what he can and can't do. We left..
Dr.was great with injection I didn't even feel it. He fixed my chipped tooth and charged me way less than expected. Very good experience..
Frank Rainieri at New Day Dental treated my wife and daughter rudely and unprofessionally. My wife just wanted to be in the room with our 12yr old daughter but instead of just saying no we don’t allow that, Mr. Rainieri decided to question my wife on how our child would be able to go to school if she has to have her mother with her. My daughter is home schooled, which earned a condescending look, and then he kept grilling. How will she have a job by herself. Well she’ll be an adult obviously. My wife walked out of what should have been a dentist appointment instead of a therapy session on her parenting skills and life decisions. Later that day we switched Dentists and my wife was told she could not have my dental records because I had an outstanding bill with them. I personally called and was told the same thing to which I pointed out that was illegal and went against HIPAA. She said I could talk to the dentist and put me on hold. 30 seconds go by and suddenly she said the Dentist said I could have my own medical records along with a bill. To which I replied I could have my records wither the Dentist said I could or not and without paying a bill. She said I get both at the same time and could pay the bill whenever I wanted as if she had some say in the matter. Of course, I can pay my bill whenever I wanted and can also have my records whenever I wanted. She was raising her voice and talking over me even after I agreed to take whatever bill they had. As I was talking she said goodbye and hung up on me. I called back and explained I got hung up on to another individual. She said you got disconnected, to which I said no, the other person said goodbye while I was talking. I could hear the dentist raging in the background. I then informed them I was filing a complaint with the WV Board of Dentistry about the whole thing since no one felt like being an adult today, was trying initially to hold my records hostage for money, was rude to my family, and of course for yelling at me and hanging up on me when I called them out on their illegal stance they took with regards to my records..
I appreciate the work of Dr. Majic Miller, however, the prices charged are getting higher and higher. I have never had a problem getting seen. The last visit cost me $102.00 for a visit and a one tooth x-ray. It was approximately a 15 minute visit. Hard on me..