How Patients FeelPOSITIVE
I have gone to Dr. Kubiniec for 40 years. Today I had an appointment. When I went to the front desk his secretary(wife) asked me to pay. I had just given her $500.00 the previous week. I asked her to bill my insurance. She said \"Do you pay for your steak 2 weeks later at the grocery store\"? I was stunned, insulted, humiliated and embarrassed. This is not the way customers should be treated.