How Patients Feel
POSITIVEPatient Reviews
1Great staff and warm friendly Dr's
How Patients Feel
POSITIVEPatient Reviews
6Customer Focused, out of this world bed side manner I am a 46-year-old male and I’ve always dreaded going to the dentist. I dreaded going to the dentist up until July 2019. In July 2019 I was very lucky to find Dr. Stacy Sheinbein-Garner at her Texas Capital Dental practice. Dr. Sheinbein-Garner and her dental assistants made me feel at ease during my different procedures: cleaning, fillings, Invisalign. Dr. Sheinbein-Garner and her dental assistants will stop multiple times in a 5-minute stretch to make sure the patient is ok. They are very customer focused. They possess out of this world bed side manner. They remember your name and face. They always ask how my mom and dad are doing as my mom and dad are also patients. While they wear masks; they always greet you with a smile. You can tell they are smiling through their eyes. This is hard to explain. One example is, on October 25, 2022 I visited Dr. Sheinbein-Garner’s practice to pick up my next set of Invisalign trays. The previous week I had burn the top of my mouth drinking scolding hot coffee/soup. Dr. Sheinbein-Garner quickly diagnosed this and had me gargle a medicinal oral rinse. Late Friday night October 28, 2022 I was feeling continued irritation by this burn. I sent Dr. Sheinbein-Garner an email. I wasn’t expecting to hear back from her until Monday morning. Surprisingly, I received a reply from her on Saturday, October 29, 2022 at 7:52 AM. By 9:52AM on Saturday, October 29, 2022 Dr. Sheinbein-Garner had sent a prescription for the same medicinal oral rinse to my pharmacy with 2 refills. If you need dental work and live in Austin Texas; I 110% recommend that you visit Dr. Stacy Sheinbein-Garner. She will treat you like a family member.