How Patients Feel
POSITIVEPatient Reviews
1I cannot believe how rudely and inappropriately I was just treated by Dr. Kahn of Access Dental on Rundberg. When I made the appt a few days ago, I explained to the gentleman that I wanted to opt out of X-ray and fluoride treatment because I'm with child; he said that's fine, but requested I have a note faxed over from my doctor explaining this. I contacted my doctor and the front desk who then called Access Dental, requesting their fax number to fax it over. My ob/gyn called back just to let me know the front desk gentleman told her I could opt out of any treatment, including X-ray, that they only needed the note to work on me bc I was pregnant. Access dental even called to confirm my appointment the day before my appt, stating that I \"needed to bring my consent form from my ob/gyn\" and I explained it had already been faxed over and asked them to confirm that. They did, and again I re-emphasized the fact that I was opting out of X-ray and fluoride treatment and they said fine, just come early to fill out paperwork. I arrived early the next day, reiterated that I was opting out of the two treatments, and they said ok. When I was called into the back, the girl said, \"I need to take your X-rays.\" Dumbfounded, I explained that I had told the front desk several times that I was opting out because of my pregnancy. She seemed taken aback but took me to my room. She came back before I could even sit down and told me I had to leave. \"Excuse me??\" I said. \"The dentist won't work on you because you won't get X-rayed.\" I asked to speak to the dentist. She came over and informed me that she refused to work on me. I asked her, \"Your front desk told me it would be fine as long as I had a note from my obstetrician! So you're discriminating against me because I'm pregnant?\" She said I had been given the wrong information and that she would NOT work on me due to refusing X-rays. She then walked off while I was still talking to her. I am floored by the way I was treated by this doctor, so if you are pregnant or don't want unnecessary X-rays I HIGHLY RECOMMEND YOU STEER CLEAR of this establishment if you want to be treated with respect.