William H Hathaway Md

The receptionist at this office was the rudest "professional" I've ever had the misfortune to deal with. She was rude on the phone, and even worse in person. She had us come in from a few towns away, then made us reschedule because we forgot the paperwork they sent us. I offered to just fill out another sheet, it would only take a few minutes as I was filling it out for a 3 year old and he didn't have any special conditions (diabetes, heart disease, etc) to have to explain, or any allergies or anything. It would just take a sec to fill out his name, address and phone number, and sign the bottom. I told her I even understood if they had to wait until the next patient was seen if they somehow called us before I was done. But, she said no. That they had sent me the paperwork and didn't want to waste new sheets for me, so I would have to reschedule. Yes..that rudely. Imagine that said in the meanest way possible, add an extra pinch of crappy, and you have what was said to me by this "professional" woman who is essentially the face for this office. She's the one first timers like me talk to before deciding if they want to bring their children or not, you think she'd be friendlier. We are now taking our business an additional hour and a half away because of our extreme desire to not have to deal with her again. Its a shame, because the dentist herself may be the nicest lady ever, we'll never know.