How Patients Feel
N/APatient Reviews
1A treatment was scheduled by me sending in a picture. The filling was scheduled with Dr. Vega, the NEW OWNER of the practice my family has gone to for more than 30 years. Dr. Vega started to numb the wrong side of my son\'s mouth and planned to do a different area of my son\'s mouth without consent. This change in plan would have cost $200 more than planned. She conceded and let me pay what I was supposed to pay. She did not give a satisfactory explanation for her change in plan and treated me very unprofessionally. When the practice was able to see patients again during the pandemic, Dr. Vega refused to repair the tooth we originally came in to see her for months before, claiming she already did it. She would not listen to reason or even look in my son\'s mouth to see what I was talking about. Her office manager literally kicked us out of the office. It was the most absolutely unprofessional, outrageous experience of my life in a drs. office and my family sees about 30 doctors.
How Patients Feel
NEGATIVEPatient Reviews
7Dr. Guerrino completed 4 implants on my mom and completed all work including sinus lifts. He was always willing to listen and adhere to her needs. When there was a problem he behaved professionally and took the necessary steps to get the problem resolved. Teresa, his assistant was always there for any issue or late phone call to help, she is amazing! El Dr. Guerrino completó 4 implantes en mi madre y completó todo el trabajo, incluso los elevadores de senusitis. Siempre estuvo dispuesto a escuchar y cumplir con sus necesidades. Cuando hubo un problema, se comportó profesionalmente y tomo los pasos necesarios para resolver el problema. Teresa, su asistente siempre estuvo allí para cualquier problema o llamada para ayudar, ¡es increíble!