How Patients Feel
NEGATIVEPatient Reviews
5I came in to see how much for fillings. English is not his receptionist's first language but he was pleasant to work with. Dr. Butler told me a needed a regular cleaning but barely spoke to me after this and disappeared often and for a long time with no explanation. His "office" in the Courthouse neighborhood was BEYOND small (a small cubicle with make shift walls?). The tool handles were rusty, Dr. Charles began applying a fluoride varnish before I could consent, and then his receptionist told me it wasn't covered by my insurance at check out. I made the mistake of telling Dr. Butler I had gotten an estimate from a different dentist so that he wouldn't offer me his own. He spoke as if it was a fact I was getting them at his office but said he needed the paperwork/info from the other dentist so that he would follow THOSE directions...CASH/check ONLY & I had to ASK for some sort of receipt. I would never recommend this dentist and location.